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01
Designed for simplicity
If your support tool needs a training manual, something's wrong. Mando AI runs on defaults that just work.
AI customer support
An AI agent for your customers. Trained on your business.
Mando AI answers your customers from your help centre, order data, and site content. On WhatsApp, web, Messenger, and Instagram. Hands off to your team with full context when it can't.
Why teams choose Mando AI
Built for how support actually works now.
Three ideas that shape every decision in Mando AI, from the pricing page to the inbox.
02
Built for modern support
AI isn't a bolt-on here. The inbox, knowledge base, and handover were all built assuming the AI would answer most of it.
03
Better value by design
No per-seat tax. No AI add-on surprises. One predictable bill for the whole platform.
Unified inbox
One inbox. Every channel your customers use.
WhatsApp, web chat, Messenger, Instagram. Plus your Salla, Shopify, Zid, or WooCommerce store. All in one workspace. Your AI agent and your team work from the same threads, the same history, the same knowledge.
Live in minutes
Set up in a day, not a quarter.
Point Mando AI at your help centre, upload your PDFs, connect your store. Review the first answers in the preview. No engineer required. Most teams are taking real customer conversations by end of day one.
Add Your Sources
Add Your Sources
Files, websites & more
Build & Deploy
Configure & launch
Review & Insights
Live analytics
Clean handover
The handoff your customers don't notice.
When confidence is low, or the question needs a human, Mando AI passes the conversation to your team with the full context: customer, order, previous messages, what the AI already tried. No one has to ask "can you repeat that?"
Works with your tools
Your calendar books itself. Your CRM fills itself in.
Connect HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Klaviyo, Mailchimp, Google Calendar, Cal.com, Calendly and more in a few clicks. Your AI agent books appointments right in the chat, on WhatsApp or your website, and sends every lead to the tools you choose, filled in and matched to the customer you already have. No code. No copy-paste.
Works with
HubSpot
Salesforce
Zoho CRM
Pipedrive
Google Sheets
Klaviyo
Mailchimp
Google CalendarCal.com
CalendlyAnything else, by webhook
HubSpotSalesforceZoho CRMPipedriveGoogle SheetsKlaviyoMailchimpGoogle CalendarCal.comCalendlyAnything else, by webhookFlows
Send the right conversation to the right place.
Sometimes you want the AI to answer right away. Sometimes you need an order number, a language, or a quick choice between sales and support first. Drop nodes onto a canvas, connect them, and ship. When a conversation falls outside your path, it lands in your inbox with everything the customer already said.
Trigger
chat_start
Customer opens chat
Options
How can we help today?
SalesSupport
policy: match_or_reprompt
Let AI Answer
Hand off to AI with collected context.
End
Thanks for chatting!
Human Handover
Route to inbox with packaged summary.
Help centre
A help centre your AI actually reads from.
Publish articles, FAQs, and guides in one place. Customers search it. Your AI agent answers from it. Write it once. The inbox, the widget, and the help centre all stay in sync.
›
Start typing, or use/for commands
Newsroom
Ship a release note, not another email.
Post product updates, launches, and announcements where customers can find them, and where your AI agent can cite them when customers ask what's new.
Fair pricing
In the age of AI, support software should cost less and do more.
You shouldn't pay per seat for an inbox the AI is answering. Mando AI's pricing reflects how support actually works now: one platform, one predictable bill, every feature included.
Try every feature free for 30 days
30 days with every feature, no card needed. The trial opens every Scale feature for one store and one website, up to 1,000 AI messages and 1,000 knowledge pages. On day 30, Mando AI stops answering and your pages go offline until you choose a plan. Your messages and settings are kept.
Light
Mando AI on your website and one messaging channel
US$19/mo
Growth
Every channel, a team of three, CRM and reports
US$59/mo
- Everything in Light +
- 1,500 AI messages a month
- Every messaging channel
- 2 connected stores
- 2 AI agents and 3 team members
- 5,000 knowledge pages
- CRM: lifecycle, labels and 3 custom fields
- Full reports and export (last 90 days)
- 2 AI actions
- AI co-pilot and conversation starters
- Webhooks and MCP (5 tool calls a conversation)
- 10,000 WhatsApp broadcast messages a month
- 50,000 proactive campaign impressions a month
- 2 help centers and 2 newsrooms
Business
Pipeline, tasks, workflows and voice
US$149/mo
- Everything in Growth +
- 4,000 AI messages a month
- 3 connected stores
- 5 AI agents and 5 team members
- 10,000 knowledge pages
- Pipeline board and tasks
- AI voice agents (5 credits a minute)
- 5 AI actions and 5 workflows
- 5 CRM custom fields
- Full reports, all history
- 75,000 WhatsApp broadcast messages a month
- 100,000 proactive campaign impressions a month
- 3 help centers and 3 newsrooms
- Custom onboarding
Scale
Volume, ten seats, unlimited stores and white-label
US$299/mo
- Everything in Business +
- 10,000 AI messages a month
- Unlimited connected stores
- 10 AI agents and 10 team members
- 25,000 knowledge pages
- 15 AI actions and 15 workflows
- 10 CRM custom fields
- Remove branding and custom domain included
- 200,000 WhatsApp broadcast messages a month
- 250,000 proactive campaign impressions a month
- 5 help centers and 5 newsrooms
- Priority support
Enterprise
Tailored solutions for large organizations with custom requirements, dedicated support, SLAs, and success management.
Everything in Scale +
Higher limitsAdvanced SecurityCustom IntegrationsDedicated Success Manager
Teams replying faster with Mando AI
FAQ
Frequently Asked Questions
What can the AI agent answer?
The AI agent answers questions about your products, services, policies, pricing, orders, shipping, returns, and anything else covered in your help centre, website, or uploaded documents. It handles the repetitive 80% of customer queries so your team can focus on complex issues.
How does the AI learn about my business?
You train it by pointing to your content sources: website URLs, help centre articles, uploaded PDFs and documents, text snippets, and e-commerce store data (Salla, Shopify, WooCommerce). The AI automatically reads and learns from all these sources to generate accurate answers.
What happens when the AI can't answer a question?
When the AI's confidence is low or the question requires human judgment, it seamlessly hands off the conversation to your team through the shared inbox. Your team receives the full conversation history, customer details, and what the AI already tried — so the customer never has to repeat themselves.
Can I customize the AI agent's personality and tone?
Yes. You can customize the agent's name, tone, style, and persona to match your brand voice. Whether you want it professional, friendly, or technical, the AI adapts to sound like your team.
Which AI does Mando AI use?
Mando AI, tuned for customer service, the same on every plan. You don't pick or manage a model, and every reply uses 1 credit.
Does the AI agent work 24/7?
Yes. The AI agent is always on, responding to customer queries instantly at any time of day or night, weekends and holidays included. Your team only needs to step in for complex issues during working hours.
Haven't found what you're looking for?
Browse our help centre for guides, walkthroughs, and detailed answers.
Read more here30 days
Free trial with every feature, no card needed
7
Languages supported, Arabic and English first
24/7
Coverage, no shift scheduling
<5m
Setup per integration
Book a demo
Want to see Mando AI on your data?
Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.
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Malaz Madani
Founder, Mando AI