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01
Designed for simplicity
If your support tool needs a training manual, something's wrong. Mando AI runs on defaults that just work.
AI customer support
Just like ChatGPT. Trained on your business.
Mando AI answers your customers from your help centre, order data, and site content. On WhatsApp, web, Messenger, and Instagram. Hands off to your team with full context when it can't.
Why teams choose Mando AI
Built for how support actually works now.
Three ideas that shape every decision in Mando AI, from the pricing page to the inbox.
02
Built for modern support
AI isn't a bolt-on here. The inbox, knowledge base, and handover were all built assuming the AI would answer most of it.
03
Better value by design
No per-seat tax. No AI add-on surprises. One predictable bill for the whole platform.
Unified inbox
One inbox. Every channel your customers use.
WhatsApp, web chat, Messenger, Instagram. Plus your Salla, Shopify, Zid (soon), or WooCommerce store. All in one workspace. Your AI agent and your team work from the same threads, the same history, the same knowledge.
Live in minutes
Set up in a day, not a quarter.
Point Mando AI at your help centre, upload your PDFs, connect your store. Review the first answers in the preview. No engineer required. Most teams are taking real customer conversations by end of day one.
Add Your Sources
Add Your Sources
Files, websites & more
Build & Deploy
Configure & launch
Review & Insights
Live analytics
Clean handover
The handoff your customers don't notice.
When confidence is low, or the question needs a human, Mando AI passes the conversation to your team with the full context: customer, order, previous messages, what the AI already tried. No one has to ask "can you repeat that?"
Flows
Send the right conversation to the right place.
Sometimes you want the AI to answer right away. Sometimes you need an order number, a language, or a quick choice between sales and support first. Drop nodes onto a canvas, connect them, and ship. When a conversation falls outside your path, it lands in your inbox with everything the customer already said.
Trigger
chat_start
Customer opens chat
Options
How can we help today?
SalesSupport
policy: match_or_reprompt
Let AI Answer
Hand off to AI with collected context.
End
Thanks for chatting!
Human Handover
Route to inbox with packaged summary.
Help centre
A help centre your AI actually reads from.
Publish articles, FAQs, and guides in one place. Customers search it. Your AI agent answers from it. Write it once. The inbox, the widget, and the help centre all stay in sync.
›
Start typing, or use/for commands
Newsroom
Ship a release note, not another email.
Post product updates, launches, and announcements where customers can find them, and where your AI agent can cite them when customers ask what's new.
Fair pricing
In the age of AI, support software should cost less and do more.
You shouldn't pay per seat for an inbox the AI is answering. Mando AI's pricing reflects how support actually works now: one platform, one predictable bill, every feature included.
Free
Get started with AI-powered customer support
US$0/mo
Light
Perfect for small businesses and solo entrepreneurs
US$19/mo
Growth
Grow with more agents and team members
US$59/mo
Business
Full platform with AI Assistant (Beta) and advanced features
US$149/mo
Enterprise
Tailored solutions for large organizations with custom requirements, dedicated support, SLAs, and success management.
Everything in Business +
Higher limitsAdvanced SecurityCustom IntegrationsDedicated Success Manager
Teams replying faster with Mando AI
FAQ
Frequently Asked Questions
What can the AI agent answer?
The AI agent answers questions about your products, services, policies, pricing, orders, shipping, returns, and anything else covered in your help centre, website, or uploaded documents. It handles the repetitive 80% of customer queries so your team can focus on complex issues.
How does the AI learn about my business?
You train it by pointing to your content sources: website URLs, help centre articles, uploaded PDFs and documents, text snippets, and e-commerce store data (Salla, Shopify, WooCommerce). The AI automatically reads and learns from all these sources to generate accurate answers.
What happens when the AI can't answer a question?
When the AI's confidence is low or the question requires human judgment, it seamlessly hands off the conversation to your team through the shared inbox. Your team receives the full conversation history, customer details, and what the AI already tried — so the customer never has to repeat themselves.
Can I customize the AI agent's personality and tone?
Yes. You can customize the agent's name, tone, style, and persona to match your brand voice. Whether you want it professional, friendly, or technical, the AI adapts to sound like your team.
Can I choose which AI model powers my agent?
Yes. Mando AI offers 30+ large language models including Claude, GPT, DeepSeek, Llama, Grok, and Mistral. You can switch models per agent with one click and try the same question on different models to compare quality.
Does the AI agent work 24/7?
Yes. The AI agent is always on, responding to customer queries instantly at any time of day or night, weekends and holidays included. Your team only needs to step in for complex issues during working hours.
Haven't found what you're looking for?
Browse our help centre for guides, walkthroughs, and detailed answers.
Read more here30+
AI models, switch per agent in one click
7
Languages supported, Arabic and English first
24/7
Coverage, no shift scheduling
<5m
Setup per integration
Book a demo
Want to see Mando AI on your data?
Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.
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Malaz Madani
Founder, Mando AI