Made for the new AI era of customer experience.
Mando AI answers product, order, and policy questions across web, app, WhatsApp, Messenger, and Instagram. The rest goes to your team with the full conversation attached.
Teams replying faster with Mando AI
AI customer support built for real business queries
Mando AI helps businesses build AI customer service agents that automate support, improve response quality, and scale customer service across every channel.
With Mando AI, you can launch an AI support agent trained on your help centre, internal documentation, and policies, then continuously improve performance with testing, analytics, and feedback. It's a smarter way to deliver AI customer support, streamline customer service automation, and create a more consistent omnichannel customer support experience.
Add Your Sources
Files, websites & more
Build & Deploy
Configure & launch
Review & Insights
Live analytics
The handoff your customers don't notice.
When a conversation needs a human, Mando AI hands it to your inbox with the full history and customer context already in place. Your team picks up mid-sentence, not from scratch, with an AI co-pilot by their side.
Connect your AI agent to the tools your business runs on
Mando AI connects your AI customer service agent to the systems behind your business, including WhatsApp, Instagram, Messenger, Salla, Zid (soon), Shopify, WooCommerce, and MCP-powered backend tools, so it can do more than answer questions. It can retrieve order details, update subscriptions, access customer data, and automate support workflows across the channels and platforms your team already uses.
.svg){kind=small}
Connect your WhatsApp business account to enable AI-powered customer support.
Reply to Instagram DMs and story mentions straight from your AI agent.
Handle Facebook Messenger conversations at scale with the same AI agent.
Integrate with Model Context Protocol for enhanced AI capabilities.
Connect with Salla e-commerce platform for automated order and inventory management.
Sync your Shopify store data and streamline order management.
Connect your Zid store to sync catalog, orders, and customer context.
Bring WooCommerce store data into Mando AI to automate support and order workflows.
One knowledge base. Humans and AI read from it.
Crawl your site, upload your docs, write new articles, all from one library. Your AI agent and your team work from the same source, so answers stay consistent even as your team grows.
See what your AI is resolving, what it isn't, and why.
Resolution rate, response time, conversation volume, and CSAT, all in one dashboard. Spot the questions your AI can't answer yet, then fix them with one click.
A help centre your AI actually reads from.
Publish articles, FAQs, and guides in one place. Customers search it. Your AI agent answers from it. With Mando AI's editor, your team can generate high-quality articles in minutes. Write it once, and keep your inbox, widget, and help centre perfectly in sync.
Start typing, or use/for commands
Ship a release note, not another email.
Post product updates, launches, and announcements where customers can actually find them, and where your AI agent can cite them when customers ask what's new. With a built-in AI editor, polished release notes and updates take minutes to create, not hours to write.
Start typing, or use/for commands
Take your inbox anywhere.
Reply to customers on the move. Full history, customer context, and AI support are already on screen, so your team never has to catch up.
Available now on iOS and Android. Reply from anywhere.
Support software should be simpler in the AI era.
More automation, more channels, more built-in tools, without the bloated pricing model. Mando AI is designed to give modern teams unbeatable value from a single platform.
One brain. Two interfaces.
Customers get an AI agent. Your team gets an AI assistant. Both are trained on the same knowledge, so what your team learns, your customers feel.
An AI agent for your
Customers
Answer customers on every channel, around the clock, in their language. They reach a human the moment they need one.
24/7 multilingual support.
Keep customers informed. Ticketing, Help Centre, and Newsroom in one flow.
Channels and actions. Connect your channels and trigger actions in Zendesk, Intercom, and more.
Customer support suite
Frequently Asked Questions
Haven't found what you're looking for?
Browse our help center for guides, walkthroughs, and detailed answers.
Read more here30+
AI models, switch per agent in one click
7
Languages supported, Arabic and English first
24/7
Coverage, no shift scheduling
<5m
Setup per integration
Want to see Mando AI on your data?
Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.
.jpg&w=3840&q=75&dpl=dpl_78e1HFBWpuEPgoYCr2Lcx7T9syYm)
Malaz Madani
Founder, Mando AI