Trusted by 200+ support teams

The all-in-one AI support platform built for modern teams.

Powerful AI support, minus the enterprise price tag. Build and deploy AI support agents that answer customer queries instantly, across every channel, anytime.

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Teams replying faster with Mando AI

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Core Features

AI customer support built for real business queries

Mando AI helps businesses build AI customer service agents that automate support, improve response quality, and scale customer service across every channel.

With Mando AI, you can launch an AI support agent trained on your help centre, internal documentation, and policies, then continuously improve performance with testing, analytics, and feedback. It's a smarter way to deliver AI customer support, streamline customer service automation, and create a more consistent omnichannel customer support experience.

Add Your Sources

Add Your Sources

Files, websites & more

Build & Deploy

Configure & launch

Review & Insights

Live analytics

Unified inbox

The handoff your customers don't notice.

When a conversation needs a human, Mando AI hands it to your inbox with the full history and customer context already in place. Your team picks up mid-sentence, not from scratch, with an AI co-pilot by their side.

Integrations

Connect your AI agent to the tools your business runs on

Mando AI connects your AI customer service agent to the systems behind your business, including WhatsApp, Instagram, Messenger, Salla, Zid (soon), Shopify, WooCommerce, and MCP-powered backend tools, so it can do more than answer questions. It can retrieve order details, update subscriptions, access customer data, and automate support workflows across the channels and platforms your team already uses.

WhatsApp
WhatsApp

Connect your WhatsApp business account to enable AI-powered customer support.

Instagram
Instagram

Reply to Instagram DMs and story mentions straight from your AI agent.

Messenger
Messenger

Handle Facebook Messenger conversations at scale with the same AI agent.

MCP
MCP

Integrate with Model Context Protocol for enhanced AI capabilities.

Salla
Salla

Connect with Salla e-commerce platform for automated order and inventory management.

Shopify
Shopify

Sync your Shopify store data and streamline order management.

Zid (soon)
Zid (soon)

Connect your Zid store to sync catalog, orders, and customer context.

WooCommerce

Bring WooCommerce store data into Mando AI to automate support and order workflows.

One content library

One knowledge base, powering humans and AI.

Crawl your site, upload your docs, write new articles, all from one library. Your AI agent and your team work from the same source, so answers stay consistent even as your team grows.

Know what's working

See what your AI is resolving, what it isn't, and why.

Resolution rate, response time, conversation volume, and CSAT, all in one dashboard. Spot the questions your AI can't answer yet, then fix them in seconds.

Help Centre

A help centre your AI actually reads from.

Publish articles, FAQs, and guides in one place. Customers search it. Your AI agent answers from it. With Mando AI's editor, your team can generate high-quality articles in minutes. Write it once, and keep your inbox, widget, and help centre perfectly in sync.

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Start typing, or use/for commands

Newsroom

Ship a release note, not another email.

Post product updates, launches, and announcements where customers can actually find them, and where your AI agent can cite them when customers ask what's new. With a built-in AI editor, polished release notes and updates take minutes to create, not hours to write.

Mobile apps

Take your inbox anywhere.

Reply to customers on the move. Full history, customer context, and AI support are already on screen, so your team never has to catch up.

Available now on iOS and Android. Reply from anywhere.

Less software. More answers.

One platform. Four competitors' worth of features.

More automation, more channels, more built-in tools, without the bloated pricing model. Mando AI gives modern teams unbeatable value from a single platform.

Support Suite
AI Agent
WhatsApp Integration
Handover to Human Agent
Inbox
Team Collaboration
Quick Prompts
AI Chat Summaries
Help Centre
Newsroom
AI Editor
Lead Collection
Webhooks
MCP Integration
100+ Integrations
30+ LLM Models
Chat with your Data
File Upload
Web Crawler
Internal Library
Analytics
Platform

One brain. Two interfaces.

Customers get an AI agent. Your team gets an AI assistant. Both are trained on the same knowledge, so what your team learns, your customers feel.

An AI agent for your

Customers

Answer customers on every channel, around the clock, in their language. They reach a human the moment they need one.

  • 24/7, multilingual. Customers get answered at 2 a.m. in Arabic, 2 p.m. in English.

  • Keep customers informed. Ticketing, Help Centre, and Newsroom in one flow.

  • Channels and actions. Connect your channels and trigger actions in Zendesk, Intercom, and more.

Customer support suite

Shared inboxLive chatLead captureCollaborationAnalytics
FAQ

Frequently Asked Questions

Haven't found what you're looking for?

Browse our help centre for guides, walkthroughs, and detailed answers.

Read more here

30+

AI models, switch per agent in one click

7

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Malaz Madani

Founder, Mando AI