Smart user intake
AI agents identify the user's goal, product area, plan, and urgency before passing the request to the right team if needed.
SaaS & Startups
Upgrade Your Customer Support Experience
Instant answers, faster onboarding, fewer tickets.
Support users, qualify requests, answer product questions, and reduce support load instantly. No coding required.
Create your AI agent
Choose an agent type to get started
Support Agent
Answer customer questions automatically
Technical Assistant
Troubleshoot bugs, API questions, and docs
Sales Assistant
Qualify leads and answer pricing questions
Custom Agent
Build your own from scratch
Teams replying faster with Mando AI
Stay ahead with AI agents built for SaaS teams.
Faster customer support
AI agents resolve common product questions and issues instantly, escalating only complex cases to your team.
Team collaboration made easy
Manage user conversations, tickets (Soon), and follow-ups in one shared inbox, keeping support and product teams aligned.
Organisation Assistant for SaaS teams
A dedicated AI assistant that uses your product docs, help centre, and internal knowledge to deliver accurate answers.
Search your product knowledge instantly
Ask questions in plain English and retrieve answers from docs, tickets, internal notes, and connected tools in one place.
Product-aware responses
Answers adapt to the user's plan, product area, and context, so users get relevant help instead of generic replies.
Proven AI agent results
45%higher customer satisfaction through instant support
60%cost efficiency achieved with automation
70%of queries resolved instantly by AI agents
What makes Mando stand out for SaaS companies
Create AI agents in minutes using our agent builder. No coding or developers required.
Keep your team in control with clear escalation and handover inside one platform.
Support users on web chat and WhatsApp, where they already ask for help.
Protect customer data with strong security and full GDPR compliance.
FAQ
Frequently Asked Questions
How does Mando AI help SaaS companies?
Mando AI handles user onboarding questions, product support, billing enquiries, and feature requests 24/7. It identifies user goals, qualifies requests by plan and urgency, and only escalates complex issues to your team — reducing ticket volume and speeding up response times.
Can the AI answer technical product questions?
Yes. Train the AI on your product docs, help centre, API documentation, and internal knowledge base. It can answer questions about features, integrations, troubleshooting, and configuration in your product's language.
Does Mando AI support smart user intake?
Yes. AI agents identify the user's goal, product area, plan, and urgency before passing the request to the right team. This means your support and product teams get pre-qualified, well-routed tickets.
Can my team use an internal AI assistant?
Yes. The Organisation Assistant is trained on your product docs, internal notes, and connected tools. Your team can search knowledge, draft responses, and find answers without leaving the platform.
Is Mando AI affordable for early-stage startups?
Yes. The Free plan gets you started at no cost, and the Growth plan at $59/month includes advanced AI models, 3,000 messages, webhooks, and MCP integration — designed for scaling teams without enterprise budgets.
Haven't found what you're looking for?
Browse our help centre for guides, walkthroughs, and detailed answers.
Read more here30+
AI models, switch per agent in one click
7
Languages supported, Arabic and English first
24/7
Coverage, no shift scheduling
<5m
Setup per integration
Book a demo
Want to see Mando AI on your data?
Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.
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Malaz Madani
Founder, Mando AI