New · WhatsApp Campaigns, now live

One broadcast. Every customer who already talks to you.

Mando turns every WhatsApp conversation into a contact, automatically. So your broadcast campaigns land with people who already know your store: more opens, more replies, more repeat orders. No purchased lists, and your number stays in good standing.

Start free

Included in every Mando plan. Meta conversation fees apply.

Works with the stores MENA runs on

SallaZidShopifyWooCommerceWhatsApp Business
The story

Your audience builds itself

Every customer who messages your AI agent becomes a contact, automatically. No exports, no spreadsheets, no sign-up forms. By the time you run your first WhatsApp broadcast, the list is already there, and every name on it has talked to your store before.

  • Contacts come from real conversations, not purchased lists
  • Warm recipients mean better open and reply rates
  • No cold-list spam, so your number stays in good standing
Tags and segments

Bulk WhatsApp messages, sent to exactly the right people

Build your audience from the tags and segments you already keep on contacts. VIPs, first-time buyers, customers in Riyadh, whoever should hear about this drop. Pick the group, check the live recipient count, send.

  • Target by tag, segment, or both
  • See the recipient count before anything sends
Templates

Meta-approved templates, without leaving the dashboard

WhatsApp campaigns run on approved template messages. Write yours in the Mando dashboard, submit it to Meta from the same screen, and watch the status move to Approved. No developer, no separate tools.

  • Create, submit, and track approval in one place
  • Write templates in Arabic, English, or both
Built-in compliance

WhatsApp campaigns that keep your number safe

Guardrails are part of the product, not a checklist you have to remember.

Opt-in confirmed first

You confirm your audience opted in before any campaign leaves the door.

Automatic opt-out

A reply of STOP in English or Arabic removes the contact instantly. No manual list cleaning.

Approved templates only

Every campaign goes out as a Meta-approved template, so what lands is exactly what was reviewed.

Tier-aware sending

Mando knows your Meta messaging tier and keeps campaigns inside it.

Send and measure

Send now or schedule. Then watch the numbers.

Pick the moment your customers actually read WhatsApp, schedule the campaign, and check per-campaign delivery stats when it lands. Sent, delivered, read, replied: every campaign reports its own results.

  • Send now or schedule for later
  • Delivery stats per campaign, not a blended average
The loop

The broadcast opens the chat. Your AI closes the sale.

Campaigns go out on the same WhatsApp number your AI agent answers on. When a customer replies, the agent is already in the thread: it answers sizing questions, checks stock, and takes the order. At 2 pm or 2 am.

01

Broadcast lands

Your approved template reaches every warm contact you picked, in one send.

02

Customer replies

The reply opens a normal WhatsApp conversation, right where they already talk to you.

03

AI closes the sale

Your agent answers instantly with product, stock, and order details, around the clock.

How it works

From audience to sent in three steps

1

Pick your audience

Choose tags or a segment. Mando shows the live recipient count as you build it.

2

Choose your template

Select an approved template, or write a new one and submit it to Meta from the dashboard.

3

Send or schedule

Fire it now or pick a time. Delivery stats update for every campaign you run.

Pricing

Included in every plan

WhatsApp campaigns come with every Mando plan, from the first one up. Meta conversation fees apply.

Coming soon: Audience Import add-on, bring contact lists from outside Mando.
  • No add-on to unlock campaigns
  • Scheduling and per-campaign stats included
  • Same WhatsApp number your AI agent answers on
Start today

Your next sale is one broadcast away.

Start free, connect WhatsApp, and send your first campaign to customers who already know your store. Your AI agent handles every reply.

Start free
FAQ

Frequently Asked Questions

What is a WhatsApp broadcast in Mando?
A campaign that sends an approved WhatsApp template message to an audience built from tags and segments of your contacts. Each recipient receives it as a normal one-to-one WhatsApp message on the same number your AI agent answers on.
Who can I send WhatsApp campaigns to?
To contacts created from your own conversations. Every customer who messages your AI agent becomes a contact automatically, so broadcasts go to people who already talked to your store. An Audience Import add-on for outside lists is coming soon.
Do I need Meta approval for my broadcast message?
Yes. Broadcasts use WhatsApp template messages, which Meta reviews. You write the template in the Mando dashboard, submit it to Meta from the same screen, and track the approval status there.
How does opt-out work?
Automatically. If a customer replies STOP in English or its Arabic equivalent, Mando removes them from future campaigns. You also confirm your audience opted in before any campaign sends.
How much do WhatsApp broadcasts cost?
They are included in every Mando plan. Meta conversation fees apply.

Haven't found what you're looking for?

Browse our help centre for guides, walkthroughs, and detailed answers.

Read more here

100%

Of customers who message you become contacts, automatically

24/7

AI answers every reply in the same thread

2

Languages for templates and opt-out, Arabic and English

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Malaz Madani

Founder, Mando AI