New · Proactive Messages

Turn browsing visitors into buying conversations.

Proactive messages greet the right visitor with the right offer. A whisper, a card, a bar, a spotlight, or a short video. One tap opens the chat, the question is already sent, and the AI answers live.

Start free

Free plan includes 1,000 impressions a month.

Runs everywhere you sell

Salla

ZidShopifyWooCommerceAny site with the Mando widgetعArabic and RTL native

The star format

The video popup visitors actually watch

Banners get ignored. A Reels-style teaser playing quietly in the corner gets watched. One tap expands it to full sound with your CTA on top. It feels like social, because that is where your customers already live.

Muted autoplay teaser, tucked in the corner
Expands to full sound and a CTA on tap
Record once, sell on every visit

Most popups can't do this.

Five formats

Five website popup formats, one visual composer

Whisper for a subtle nudge. Card for a headline and image. Bar for announcements. Spotlight for the big moment. Video for the scroll-stopper. Design each one in a WYSIWYG composer and see exactly what visitors will see.

Your accent color, with text kept readable automatically
Curated light background tints that match the page
Fonts that follow your site, or one you choose

The closer

One tap, and the conversation is already moving

Clicking the CTA opens the chat instantly, with the visitor's question already sent. The AI answers in real time, streaming word by word. And it knows the campaign, so it will never contradict your offer.

Question pre-sent, zero typing for the visitor
Live streaming answers, no waiting
Campaign-aware AI that stays on message

Targeting

Engage website visitors on the pages that matter

Show each campaign by page URL, with include and exclude rules. Narrow it by visitor country and device. Then set a frequency cap per visitor, so a good message never becomes a nag.

Page rules: include the collection, exclude the checkout
Country and device targeting built in
Frequency caps per visitor

Proof

Every campaign shows its work

Each campaign reports a simple funnel: shown, engaged, chats started. Keep the messages that earn conversations. Retire the ones that do not.

A funnel per campaign, not a vanity dashboard
See which format opens the most chats
Impressions counted against your plan, transparently

How it works

Live in three steps

No developer, no code. If you can write a headline, you can launch a campaign.

Design it

Pick a format, write your line, and brand it in the composer. What you see is what ships.

Aim it

Choose pages, countries, and devices. Set a frequency cap so it stays welcome.

Go live

Watch shown, engaged, and chats started, campaign by campaign.

Included in every plan

Impression allowances that grow with you

Proactive messages are part of every Mando plan, including Free. Start small, then raise the ceiling as traffic grows.

Start here

Free

1,000

impressions / month

Light

10,000

impressions / month

Growth

50,000

impressions / month

Business

100,000

impressions / month

An impression is one view of a campaign. Allowances reset monthly.

Go live today

Your visitors are on the site right now. Say something.

Launch your first proactive campaign in minutes. Free plan includes 1,000 impressions a month.

Start free

FAQ

Frequently Asked Questions

What are proactive messages?

Proactive messages are on-site campaigns that greet visitors before they reach out. Mando shows a whisper, card, bar, spotlight, or video on the pages you choose, and one tap opens an AI chat.

Which website popup formats can I use?

Five: Whisper, a subtle one-liner. Card, a headline with an image. Bar, a slim banner. Spotlight, a centered modal with an optional hero image. Video, a Reels-style teaser that expands with sound and a CTA.

What happens when a visitor clicks the CTA?

The chat opens instantly with the visitor's question already sent. The AI answers in real time, streaming, and it knows the campaign, so it never contradicts the offer.

Can I control who sees a campaign?

Yes. Target by page URL with include and exclude rules, by visitor country, and by device. Frequency caps limit how often each visitor sees a campaign.

Does it work in Arabic and on my platform?

Yes. Arabic and right-to-left layouts are native, not an afterthought. The widget runs on Shopify, Salla, Zid, WooCommerce, and any site where you install it.

How many impressions does each plan include?

Free includes 1,000 impressions a month, Light 10,000, Growth 50,000, and Business 100,000. Allowances reset monthly.

Haven't found what you're looking for?

Browse our help centre for guides, walkthroughs, and detailed answers.

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Founder, Mando AI