Tickets
Everything you need to know about the ticketing system in Mando AI.MCP servers and agent tools
Connect an MCP server to your AI agent, choose which tools it can use, and manage cost and reconnection.Newsroom
Create, publish, and feature articles on your public Newsroom site.Help Center
Create, publish, and share your help center articles, and learn Save versus Publish.AI Search
See how visitors search your site, and find searches that returned nothing.E-Commerce
Let your AI agent look up orders and answer order-status questions, and fix common lookup problems.Proactive Messages
Create in-widget pop-ups that greet visitors, set them live, target them, and read their analytics.WhatsApp Message Templates
Create and manage the Meta-approved WhatsApp templates you send outside the 24-hour reply window.Developer Webhooks and Slack
Send Mando events to your own systems and Slack, receive signed trigger webhooks, and troubleshoot delivery.WhatsApp Broadcasts
Send an approved WhatsApp template to a saved list or segment, then track delivery, limits and opt-outs.AI Actions and Automations
Set up AI Actions and Workflows that collect details, call your systems and guide customers, all inside the chat.Manage and Resolve Conversations
Assign, prioritise, close and improve conversations across your team.Working in the Inbox
Reply to customers, work with your team, and find conversations fast.Plans, Billing and Usage
Plans, add-ons, payments and how message credits are counted.Install and Use the Chat Widget
Put the chat widget on your website and control how it behaves.Contact Lists and Segments
Group your contacts by hand with lists, or automatically with segments.Contacts and CRM
Manage everyone who has contacted your business, in one list.Connect Your Store
Connect Salla, Shopify, Zid or WooCommerce so your agent knows your catalogue.Channels
Bring WhatsApp, Instagram, Messenger, TikTok and email into one inbox.Chat Widget Design
Style the chat widget on your website and choose what visitors see before they type.Team, Roles and Permissions
Invite teammates, choose what each person can reach, and route conversations to the right team.Developers
Configure developer tools, MCP integrations, Slack webhooks, and external system connections.Quick Prompts
Create reusable prompts and quick actions that improve customer interactions and AI workflows.AI Pages
Create and customize AI PagesVoice
Configure voice AI experiences, voice operators, supported languages, and voice conversation workflows.Insights
Monitor AI performance, customer engagement, support metrics, and operational analytics.Inbox & Conversations
Manage conversations, assign chats, and collaborate with your support team.AI Agents
Learn the basics of Mando AI, create your first AI Agent, and set up your workspace.Troubleshooting
Fix common setup issues, connection problems, and AI response errors.Billing & Usage
Manage your subscription, understand usage limits, and compare available plans.Team Management
Invite teammates, manage permissions, and monitor workspace activity.Content Library
Train your AI using websites, ecommerce stores, files, snippets, and internal knowledge.Getting Started
Learn the basics of Mando AI, create your first AI Agent, and set up your workspace.