MCP servers and agent tools
Connect an MCP server to your AI agent, choose which tools it can use, and manage cost and reconnection.Write and publish posts
Create, publish, and feature articles on your public Newsroom site.Organize with collections and tags
Group your Newsroom articles with collections, and label them with tags.Set up your newsroom
Understand what a Newsroom is, create one, turn it on, and open your live site.Write and publish articles
Create, publish, and share your help center articles, and learn Save versus Publish.Organize with collections
Understand the help center content library and group your articles into collections.Search insights
See how visitors search your site, and find searches that returned nothing.Fix AI Search problems
Fix an empty, missing, or misbehaving AI Search widget on your website.Ask AI in search
Understand Ask AI answers in search, and turn them on for your search widget.Appearance and results
Control how the AI Search widget looks and which details show on your results.Settings and access
Pause or turn off AI Search, and manage who is allowed to change it.Set up AI Search
Learn what AI Search is, create your search app, and add it to your website.Content and indexing
Choose which content AI Search can use, and understand what appears in the results.Order lookup and shopping in chat
Let your AI agent look up orders and answer order-status questions, and fix common lookup problems.Work a ticket to resolution
Assign, change status, reply to the customer, and fix undelivered replies.Ticket access and permissions
Give team members access to tickets and fix a greyed-out Tickets page.Create and organize tickets
Create tickets by hand or from a chat, filter them, and manage them on the board.Set up tickets
Understand what tickets are, turn them on, and see which plans include them.Proactive Messages
Create in-widget pop-ups that greet visitors, set them live, target them, and read their analytics.Set Up Your Voice Agent
Turn on voice calls, pick a voice, write the opening line, and understand how calls are billed.Set Up Your Help Center
Create your help center, name it, choose its language, connect a domain, and get it found in search.Guided Flows
Build multi-step Workflows that ask questions, save answers, call your systems, and guide each customer through one conversation.WhatsApp Message Templates
Create and manage the Meta-approved WhatsApp templates you send outside the 24-hour reply window.Developer Webhooks and Slack
Send Mando events to your own systems and Slack, receive signed trigger webhooks, and troubleshoot delivery.WhatsApp Broadcasts
Send an approved WhatsApp template to a saved list or segment, then track delivery, limits and opt-outs.Phone Numbers and Voice Calls
Connect a phone number, answer and escalate voice calls in the inbox, and fix common voice problems.AI Actions and Automations
Set up AI Actions and Workflows that collect details, call your systems and guide customers, all inside the chat.Manage and Resolve Conversations
Assign, prioritise, close and improve conversations across your team.Working in the Inbox
Reply to customers, work with your team, and find conversations fast.Plans, Billing and Usage
Plans, add-ons, payments and how message credits are counted.Install and Use the Chat Widget
Put the chat widget on your website and control how it behaves.Contact Lists and Segments
Group your contacts by hand with lists, or automatically with segments.Contacts and CRM
Manage everyone who has contacted your business, in one list.Organize and Share Your Content
Collections, sharing with agents, deleting content, and your page limits.Connect Your Store
Connect Salla, Shopify, Zid or WooCommerce so your agent knows your catalogue.Connect Your Channels
Bring WhatsApp, Instagram, Messenger, TikTok and email into one inbox.Chat Widget Design
Style the chat widget on your website and choose what visitors see before they type.Building Your AI Agent
Give your agent knowledge, shape how it behaves, test it, and put it live.Team, Roles and Permissions
Invite teammates, choose what each person can reach, and route conversations to the right team.Content Library (N)
Everything you need to know about Mando AI Content Library.Getting Started (N)
Developers
Configure developer tools, MCP integrations, Slack webhooks, and external system connections.Quick Prompts
Create reusable prompts and quick actions that improve customer interactions and AI workflows.Public Pages
Create and customize public AI experiences including AI Pages, Help Centers, and Newsrooms.Automations
Build automated workflows, guided flows, AI actions, and webhook-driven customer experiences.Voice
Configure voice AI experiences, voice operators, supported languages, and voice conversation workflows.Insights
Monitor AI performance, customer engagement, support metrics, and operational analytics.Tickets
Organize customer support requests using tickets, statuses, assignments, priorities, and workflow tracking.Inbox & Conversations
Manage conversations, assign chats, and collaborate with your support team.AI Agents
Learn the basics of Mando AI, create your first AI Agent, and set up your workspace.Troubleshooting
Fix common setup issues, connection problems, and AI response errors.Billing & Usage
Manage your subscription, understand usage limits, and compare available plans.Team Management
Invite teammates, manage permissions, and monitor workspace activity.Channels
Connect and manage customer communication channels like the Web Widget, WhatsApp, Messenger, and Instagram.Content Library
Train your AI using websites, ecommerce stores, files, snippets, and internal knowledge.Getting Started
Learn the basics of Mando AI, create your first AI Agent, and set up your workspace.Content Library
Explore Mando AI Content LibraryIntegrations
How to integrate Mando AI AgentsInbox
Explore How to Manage Your InboxPricing & Usage
Explore Mando's Pricing and Usage Apps
Explore Mando's Groundbreaking AppsOverview
Manage apps, content, and settings