AI Actions and Automations
Set up AI Actions and Workflows that collect details, call your systems and guide customers, all inside the chat.
- Only one flow can be live at a time
- Publish a flow
- Test a flow before publishing
- Insert collected values into messages
- Connect flow nodes with edges
- Add nodes to the flow canvas
- Show tappable buttons in a flow
- Ask a question in a flow
- Send a message from a flow
- Add and reorder steps in a Guided Flow
- Choose when a Guided Flow starts
- Create a Guided Flow in Mando
- Your webhook or API URL was rejected
- Test an AI Action webhook before going live
- Your flow is missing in another browser
- Flow will not activate from the Automations list
- Turn on Hand Off to a Human
- Send AI Action data to your webhook
- Activate or pause an AI Action
- Choose the fields an AI Action collects
- Choose an AI Action type: Submit, Lookup or Internal
- AI Action or Guided Flow: which one to use
- Create a Simple AI Action
- What automations are in Mando
- Test a flow
- Use Send to Webhook nodes
- Use Human Handover nodes
- Use Let AI Answer nodes
- Use Options nodes
- Use Collect Input nodes
- Use Send Message nodes
- Connect automations to webhooks
- Configure target fields
- Create an AI Action
- Flows: Guided customer conversations