Before you switch an action on, you can check that your endpoint receives the request correctly. The action editor has a Send test button that fires a real request with sample data, so no chat is needed.
Run a test
In the action, open the Webhook section and enter your URL and any headers.
Find the Send test request panel and click Send test.
Read the result panel that appears below.
The test uses whatever is in the editor right now, so you can adjust and retest without saving.
Read the result
The result shows the HTTP status in green for success or red otherwise, how long it took, and two expandable sections: Body sent and Response body. Use them to confirm your endpoint received the fields and replied as you expect.
The test always sends made-up sample values, such as a placeholder name and email, never real customer data.
Testing is optional but wise
A test is not required before going live, and activating never checks that a test passed. Still, running one first is the quickest way to catch a wrong URL, a missing header or an endpoint that rejects the request.
Frequently asked questions
Does the test send real customer data?
No. It sends sample values so your endpoint can be exercised safely.
The button is greyed out.
Enter a webhook URL first, and make sure the action has at least one field.
Do I have to test before activating?
No, but it is the fastest way to catch a broken endpoint.