Quick Prompt locations control when users see prompts during a conversation flow.

Open Quick Prompt settings

To configure Quick Prompt locations:

Open your AI Agent
Go to Settings
Open Quick Prompts
Create a new prompt or edit an existing one

The Display Locations section appears inside the Quick Prompt settings.

Configure display locations

Choose where the prompt should appear.

Available locations:

Start → shown at the beginning of the conversation
Follow-up → shown after the user sends a message

You can select one or both locations.

Update an existing Quick Prompt

To modify locations for an existing prompt:

Open the More options (⋯) menu
Click Edit
Update the selected locations
Click Save changes

The updated locations will apply to future conversations.

PRO TIP:
Use Start for common first actions and Follow-up for next-step suggestions after users engage.

Next steps

","Quick Prompt locations control when users see prompts during a conversation flow.\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-18-58-pm-Ij3GudNZzxbQNrDAbKyc1YhOIVTvh4.png)## Open Quick Prompt settings\n\nTo configure Quick Prompt locations:\n\n1. Open your **AI Agent**\n2. Go to **Settings**\n3. Open **Quick Prompts**\n4. Create a new prompt or edit an existing one\n\nThe Display Locations section appears inside the Quick Prompt settings.\n\n## Configure display locations\n\nChoose where the prompt should appear.\n\nAvailable locations:\n\n- **Start** → shown at the beginning of the conversation\n- **Follow-up** → shown after the user sends a message\n\nYou can select one or both locations.\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-19-34-pm-4z7ltsjRxmFkUJrqPqlOmkP29q3YYp.png)## Update an existing Quick Prompt\n\nTo modify locations for an existing prompt:\n\n1. Open the **More options (⋯)** menu\n2. Click **Edit**\n3. Update the selected locations\n4. Click **Save changes**\n\nThe updated locations will apply to future conversations.\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-19-51-pm-3jrPQXTmBkq6ZO9V3MPNQmuLlfr2Zk.png)

PRO TIP:
Use Start for common first actions and Follow-up for next-step suggestions after users engage.

\n\n\n## Next steps\n\n- [Create Quick Prompts](https://help.mando.cx/articles/2wte1419zqqm-create-quick-prompts)\n- [Configure conversation starters](https://help.mando.cx/articles/278w8ecsfryw-configure-conversation-starters)\n- [Configure AI settings](https://help.mando.cx/articles/796k36dgd9up-configure-ai-settings)",{"_54":253,"_254":255},"doc","content",[256,264,271,280,285,334,339,345,350,355,381,386,390,396,401,445,450,454,481,487,529],{"_54":257,"_258":259,"_254":261},"paragraph","attrs",{"_260":-5},"textAlign",[262],{"_149":263,"_54":149},"Quick Prompt locations control when users see prompts during a conversation 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locations.",{"_54":204,"_258":387},{"_266":-5,"_267":388,"_56":-5,"_269":389},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-19-34-pm-4z7ltsjRxmFkUJrqPqlOmkP29q3YYp.png","ast_01ksak9cyffq8bxnxws634hd60",{"_54":272,"_258":391,"_254":393},{"_32":392,"_275":276,"_260":-5},"1d8fb395-770c-4c13-9935-2033e46adf55",[394],{"_149":395,"_54":149},"Update an existing Quick Prompt",{"_54":257,"_258":397,"_254":398},{"_260":-5},[399],{"_149":400,"_54":149},"To modify locations for an existing prompt:",{"_54":286,"_258":402,"_254":403},{"_54":-5,"_288":289,"_290":27},[404,417,428,435],{"_54":293,"_254":405},[406],{"_54":257,"_258":407,"_254":408},{"_260":-5},[409,411,415],{"_149":410,"_54":149},"Open the ",{"_149":412,"_54":149,"_302":413},"More options (⋯)",[414],{"_54":305},{"_149":416,"_54":149}," menu",{"_54":293,"_254":418},[419],{"_54":257,"_258":420,"_254":421},{"_260":-5},[422,424],{"_149":423,"_54":149},"Click ",{"_149":425,"_54":149,"_302":426},"Edit",[427],{"_54":305},{"_54":293,"_254":429},[430],{"_54":257,"_258":431,"_254":432},{"_260":-5},[433],{"_149":434,"_54":149},"Update the selected locations",{"_54":293,"_254":436},[437],{"_54":257,"_258":438,"_254":439},{"_260":-5},[440,441],{"_149":423,"_54":149},{"_149":442,"_54":149,"_302":443},"Save changes",[444],{"_54":305},{"_54":257,"_258":446,"_254":447},{"_260":-5},[448],{"_149":449,"_54":149},"The updated locations will apply to future conversations.",{"_54":204,"_258":451},{"_266":-5,"_267":452,"_56":-5,"_269":453},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-19-51-pm-3jrPQXTmBkq6ZO9V3MPNQmuLlfr2Zk.png","ast_01ksaka0y2fq8bxnywwyvv538e",{"_54":455,"_254":456},"blockquoteFigure",[457,479],{"_54":458,"_254":459},"quote",[460],{"_54":257,"_258":461,"_254":462},{"_260":-5},[463,465,467,469,472,474,477],{"_149":464,"_54":149},"PRO 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settings",[526],{"_54":76,"_258":527},{"_500":501,"_502":528,"_504":-5,"_505":506},"https://help.mando.cx/articles/796k36dgd9up-configure-ai-settings",{"_54":257,"_258":530},{"_260":-5},{},[533,534,174,535,536,6],"app_01ks2zvns1ecyt3sxc4cwwep7q","app_01kq8mskfsecyakfb1wnekts1h","app_01kqgdbpgzfzy9vr4t7497vy8s","app_01ksdzc3xnfqct0v509pt4ptvm",["D",1779676826358],"24ae63e4fdd4193ddfb764aaec851d4f733d727ec412358f9ee3f8459299065a",{"_32":540,"_34":541,"_36":542,"_38":39,"_5":6,"_40":33,"_41":543,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":544,"_49":50,"_51":50,"_52":53,"_54":247,"_56":496,"_58":63,"_60":545,"_62":546,"_64":547,"_65":548,"_66":885,"_68":69,"_70":69,"_71":-5,"_72":886,"_74":27,"_75":27,"_76":-5,"_77":-5,"_78":-5,"_79":887,"_80":81,"_82":888,"_83":-5},"cnt_01ksak2pqtfk5aqkmmgze44k4n",["D",1779545758459],["D",1784446543585],"2wte1419zqqm",["D",1779545835918],"Learn how to create Quick Prompts in Mando AI to help users start conversations faster.","

Quick Prompts allow you to display predefined prompts or links inside conversations. They can appear at the beginning of a conversation or after a user sends a message.

Open Quick Prompt settings

To create a Quick Prompt:

Open your AI Agent
Go to Settings
Open Quick Prompts
Click Add Quick Prompt

The Create Quick Prompt window will open.

Configure the Quick Prompt

Enter the basic prompt information:

Enter a Title
Add an optional Description
Select a Type

Available types:

Prompt
Link

Add prompt content

The content field changes based on the selected type.

For Prompt:

Select Prompt
Enter the prompt text inside Content

For Link:

Select Link
Enter the URL inside Content

Choose display locations

Select where the prompt should appear:

Start → shown at the beginning of the conversation
Follow-up → shown after the user sends a message

You can select one or more locations.

Save the Quick Prompt

After configuring the prompt:

Review the settings
Click Create

The prompt will appear in the Quick Prompts list.

PRO TIP:
Keep prompt titles short and action-oriented so users can understand them quickly.

Next steps

","Quick Prompts allow you to display predefined prompts or links inside conversations. They can appear at the beginning of a conversation or after a user sends a message.\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-16-35-pm-raxfj66aat9HGLZGicqWUbQQ5wBMYF.png)## Open Quick Prompt settings\n\nTo create a Quick Prompt:\n\n1. Open your **AI Agent**\n2. Go to **Settings**\n3. Open **Quick Prompts**\n4. Click **Add Quick Prompt**\n\nThe Create Quick Prompt window will open.\n\n## Configure the Quick Prompt\n\nEnter the basic prompt information:\n\n1. Enter a **Title**\n2. Add an optional **Description**\n3. Select a **Type**\n\nAvailable types:\n\n- Prompt\n- Link\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-2026-05-23-at-5-16-57-pm-K0nyHkEa9SuuItei7Ina4n1u1zWGn9.png)## Add prompt content\n\nThe content field changes based on the selected type.\n\nFor **Prompt**:\n\n1. Select **Prompt**\n2. Enter the prompt text inside **Content**\n\nFor **Link**:\n\n1. Select **Link**\n2. Enter the URL inside **Content**\n\n## Choose display locations\n\nSelect where the prompt should appear:\n\n- **Start** → shown at the beginning of the conversation\n- **Follow-up** → shown after the user sends a message\n\nYou can select one or more locations.\n\n## Save the Quick Prompt\n\nAfter configuring the prompt:\n\n1. Review the settings\n2. Click **Create**\n\nThe prompt will appear in the Quick Prompts list.\n\n

PRO TIP:
Keep prompt titles short and action-oriented so users can understand them quickly.

\n\n\n## Next steps\n\n- [Configure Quick Prompt locations](https://help.mando.cx/articles/nfju5gtnmfsi-configure-quick-prompt-locations)\n- [Configure conversation starters](https://help.mando.cx/articles/278w8ecsfryw-configure-conversation-starters)\n- [Configure AI settings](https://help.mando.cx/articles/796k36dgd9up-configure-ai-settings)",{"_54":253,"_254":549},[550,555,559,564,569,609,614,620,625,661,666,683,687,693,698,708,732,740,762,768,773,794,799,805,810,830,835,847,852,883],{"_54":257,"_258":551,"_254":552},{"_260":-5},[553],{"_149":554,"_54":149},"Quick Prompts allow you to display predefined prompts or links inside conversations. 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",{"_149":675,"_54":149,"_302":704},[705],{"_54":305},{"_149":707,"_54":149},":",{"_54":286,"_258":709,"_254":710},{"_54":-5,"_288":289,"_290":27},[711,721],{"_54":293,"_254":712},[713],{"_54":257,"_258":714,"_254":715},{"_260":-5},[716,718],{"_149":717,"_54":149},"Select ",{"_149":675,"_54":149,"_302":719},[720],{"_54":305},{"_54":293,"_254":722},[723],{"_54":257,"_258":724,"_254":725},{"_260":-5},[726,728],{"_149":727,"_54":149},"Enter the prompt text inside 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