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Manage and Resolve Conversations
Manage and Resolve Conversations
Assign, prioritise, close and improve conversations across your team.
Export conversations to a file
Edit a customer's name, email or phone
Send a WhatsApp template from the inbox
Answer an incoming call in the inbox
Correct an AI answer from the inbox
Close a conversation
Set a conversation priority
Route a conversation to a team
Assign a conversation to a teammate
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