Help centre

Write it once. Answer everywhere.

A branded help centre your customers can search. Your AI agent reads from the same articles. One knowledge base, three surfaces: the widget, the inbox, and your own domain.

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What's inside

Everything you need to keep it fresh.

Write fast. Publish clean. See what's actually being read. No coding required.

AI-assisted editor

Draft articles in your voice. Generate images that match. Keep writing fast without sounding generic.

Reader feedback

Customers flag what helped and what didn't. You see which articles are doing the work, and which to rewrite.

AI search

Customers search what they're feeling, not what you titled the article. Semantic search finds the answer anyway.

Branded, not templated

Match your logo, colours, and layout. No engineer, no custom CSS, no "powered by" footer.

Rich formatting

Tables, videos, code blocks, callouts. Everything product docs need, and nothing you have to learn.

Part of the platform

Every article is also a source for your AI agent and your team's inbox. Update one. The AI gets smarter, the inbox stays in sync.

Know what's working

See which articles deflect the most questions, which get re-opened, and which your AI is citing most often.

Multi-language

Publish once. Let customers read it in their language. English and Arabic first.

FAQ

Frequently Asked Questions

What is the Mando AI Help Centre?
It's a branded, searchable knowledge base where you publish articles, FAQs, and guides. Customers can search it directly, and your AI agent automatically reads from the same articles to answer questions across all channels. Write once, answer everywhere.
Can I customize the Help Centre to match my brand?
Yes. You can match your logo, colours, and layout without any coding or custom CSS. The Help Centre looks like part of your website, not a generic third-party page.
Does the Help Centre have an AI writing assistant?
Yes. The built-in AI-assisted editor helps you draft articles in your voice and generate matching images. Write and publish high-quality content quickly without sounding generic.
How does the Help Centre connect to the AI agent?
Every article you publish in the Help Centre is automatically available as a knowledge source for your AI agent. When customers ask questions on WhatsApp, Instagram, or your website, the AI cites and answers from your published articles.
Can I see which articles are performing well?
Yes. Analytics show which articles deflect the most questions, which get re-opened by customers, and which your AI is citing most often. This helps you improve content where it matters most.

Haven't found what you're looking for?

Browse our help centre for guides, walkthroughs, and detailed answers.

Read more here

30+

AI models, switch per agent in one click

7

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Malaz Madani

Founder, Mando AI