In Mando AI, every task can have one owner: the teammate responsible for getting it done. When you give a task to a teammate, they get a notification, and the task appears in their My tasks list across all their AI agents.
Before you start
- You need access to work the AI agent's inbox.
- The owner must be a member of your workspace.
Steps
- Open the task from the Tasks board, My tasks, or the customer's page.
- Click Owner.
- Pick the teammate. To leave the task without an owner, pick No owner.
You can also choose the owner when you add the task. See How to add a task in Mando AI.
What you should see
The owner's picture shows on the task's card, and the task's activity says who gave it to whom. The new owner gets a notification in the dashboard and a push notification, unless they gave the task to themselves.
Frequently asked questions
Can a task have more than one owner?
No. A task has one owner. To bring in someone else, @mention them in a comment. See How to comment and mention teammates on a task.
How do I see the tasks I gave to others?
On the Tasks board, use the owner filter to show one teammate's tasks. See How to find tasks on the Tasks board.