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Filter the ticket list

Narrow the ticket list by status, type, category, priority, team, or a search. Learn where the filters live and one label that differs from the board.

Written by: Malaz Madani12 minutes ago1 min read

When the board gets busy, switch to the Table view and filter it down. Filters apply across your whole ticket set, not just what is on screen.

Filter and search

  1. On the Tickets page, choose the Table view.

  2. Type in Search tickets to match a subject.

  3. Click Filters to open the panel and narrow by Status, Type, Category, Priority, and Team. Click a value to apply it, click it again to clear it.

  4. Use Clear all to reset, or Done to close the panel.

Ownership pills

Above the list, the All / My tickets / Unassigned pills quickly limit the list to your own tickets or ones with no assignee, without opening the filter panel.

One label to expect

In the filter panel the first status is labelled Submitted. Everywhere else, on the board and in the table, that same status shows as Open. They are the same status under two names, so filtering "Submitted" gives you the "Open" tickets.

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