Mando's voice agent speaks Arabic and English. You can choose from seven Arabic accents and three English accents, and the agent keeps the one you choose for the whole call. The exception is the international English accent, which follows the language the caller speaks.
Which languages and accents can you choose?
These are the options in the She speaks or He speaks field on the Voice page:
Option | What callers hear |
Arabic, Saudi accent | Saudi Arabic for the whole call |
Arabic, Emirati accent | Emirati Arabic for the whole call |
Arabic, General Gulf accent | Gulf Arabic for the whole call |
Arabic, Egyptian accent | Egyptian Arabic for the whole call |
Arabic, Levantine accent | Levantine Arabic for the whole call |
Arabic, Syrian accent | Syrian Arabic for the whole call |
Arabic, Moroccan accent | Moroccan Arabic for the whole call |
English, international accent | An English greeting, then the language the caller speaks |
English, British accent | British English for the whole call |
English, American accent | American English for the whole call |
How do you choose the right accent?
Choose the accent most of your callers use. If callers use both Arabic and English, choose the international accent, or connect each language's number to its own AI agent. Any voice can speak any accent, so you do not need to pick the voice first. See Choose your voice agent's language and accent for the steps.
Which plans include voice languages?
Voice calls are included from the Business plan and on every free trial. Every accent above is available on those plans.
Frequently asked questions
Does the voice agent support Egyptian Arabic?
Yes. Choose Arabic, Egyptian accent in the She speaks or He speaks field and save. The agent then speaks Egyptian Arabic for the whole call.
What if my dialect is not on the list?
You can only choose the accents in this list. A caller who speaks another dialect is answered in the accent you chose.
Can the voice agent speak other languages?
The field offers Arabic and English only. The international English accent is the one option that follows a caller who speaks another language.
Is this list the same for chat?
No. This list is for voice calls only. In chat, the AI agent replies in the language and dialect the customer writes in.