Tickets
Everything you need to know about the ticketing system in Mando AI.
- Why the Message tab is disabled on a ticket
- Reply to a customer from a ticket
- Change a ticket's status
- Assign a ticket to a person or team
- Tickets page is greyed out
- Give team members access to tickets
- Work tickets on the Kanban board
- Filter the ticket list
- Turn an inbox chat into a ticket
- Create a ticket manually
- Why enabling tickets changes Users Capture
- Which plans include tickets
- Turn tickets on or off
- Tickets vs Inbox: which one to use
- What tickets are and what they do
- Untitled PuSnooze, waiting bumps, and auto-closeblic article
- Bulk actions β update many tickets at once
- Ticket fields explained: status, priority, category, assignee
- Manage tickets on the Kanban board
- Convert an inbox chat into a ticket
- Tickets vs Inbox; which one to use