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See how visitors search your site

The Insights page shows what visitors search for, how often, and whether they find it. Learn what each number means, and which list is not bound by the dates.

Written by: Malaz Madani47 minutes ago1 min read

Your AI Search app's Insights page shows how people use search on your site: what they look for, how often, and how well it works.

The numbers at the top

For the timeframe you choose (24 hours, 7 days, 30 days, or 90 days), four cards summarise activity:

  • Total searches, how many searches ran.
  • Ask AI rate, the share that used an Ask AI answer.
  • Click-through, the share where a visitor clicked a result.
  • No-result rate, the share that returned nothing.

Below them, Top searches lists your most common queries, and Content gaps lists the ones that returned nothing.

The searches table

  • The Searches table lists individual searches with the query, how many results it returned, whether a result was clicked, whether Ask AI was used, feedback, and when.
  • This table always shows the most recent searches and is not limited by the timeframe above.
  • Use Export CSV to download recent rows.

Good to know

  • Any team member can view Insights.
  • A 0% Ask AI rate is normal if you have not added the Ask AI add-on; see What each Mando add-on unlocks.
  • Counts are meant as a guide to trends, not an exact ledger.

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