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Only one flow can be live at a time

Each channel runs one live Guided Flow at a time. Learn how activating another switches the live one, why turning one off leaves none, and how to delete a flow.

Written by: Malaz Madani44 minutes ago1 min read

One live flow per channel

A channel runs a single live Guided Flow at a time. When you activate a flow, any flow that was already live on that channel is turned off automatically, so exactly one stays live.

Switch the live flow

There is no separate switch control: to change which flow is live, just activate the other one. It goes live and the previous flow drops back to a draft in the same step.

Turning one off leaves none

Turning a flow off does not activate anything else. The channel is left with no live flow until you activate another one, so the AI answers normally in the meantime.

Deleting a flow

A live flow cannot be deleted. Turn it off first, then delete it. Remember that drafts live in the browser where you built them, so a flow you cannot find may simply be in another browser.

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