By default your help center serves on a Mando address. Connect a custom domain and it serves on one of yours instead, such as help.yourcompany.com.

Add the domain in Mando

Open Settings and stay on the General tab, then find the Custom Domain card.
Enter the domain on its own, with no https:// in front and no path after it. For example help.example.com.
Save. Mando checks the format and that no other workspace is already using that domain.

A custom domain is offered as an add-on on paid plans. If you are not sure whether your workspace has it, check your add-ons before you change any DNS. See What each Mando add-on unlocks.

Add the DNS records

Once the domain is saved, a Setup Instructions section appears with the exact records to create at your DNS provider. There are two options and you only need one of them.

CNAME, for a subdomain such as help.example.com:

Type: CNAME, Host: the subdomain part only, for example help
Value: domains.mando.cx

A records, needed for a bare domain such as example.com, because most DNS providers do not allow a CNAME there. The Host shows as @:

Type: A, Host: @, Value: 75.2.96.173
Type: A, Host: @, Value: 99.83.186.151

The dashboard fills in the Host for you based on the domain you entered, so copy the table rows exactly as shown and do not add both options.

Wait for it to verify

The status badge above the records tracks progress: Pending while the records have not been confirmed yet, Verified once they are found, and Unverified when they are missing or wrong. DNS changes can take up to 48 hours to spread worldwide.

When the badge turns Verified the records table disappears, the secure certificate is issued for you, and nothing else is needed.

After it is connected

Your help center serves on the new domain, and the preview link in the dashboard points there too.
The old Mando address is deliberately removed from search listings so the two versions never compete for the same results.
To move to a different domain later, replace the value and save. To stop using one, clear the field and save.

","By default your help center serves on a Mando address. Connect a custom domain and it serves on one of yours instead, such as help.yourcompany.com.\n\n## Add the domain in Mando \n\n1. Open **Settings** and stay on the **General** tab, then find the **Custom Domain** card.\n2. Enter the domain on its own, with no https:// in front and no path after it. For example help.example.com.\n3. Save. Mando checks the format and that no other workspace is already using that domain.\n\nA custom domain is offered as an add-on on paid plans. If you are not sure whether your workspace has it, check your add-ons before you change any DNS. See [What each Mando add-on unlocks](https://mando.cx/help/articles/yzk243xvf9zd-what-each-mando-add-on-unlocks).\n\n## Add the DNS records\n\nOnce the domain is saved, a **Setup Instructions** section appears with the exact records to create at your DNS provider. There are two options and you only need one of them.\n\n**CNAME**, for a subdomain such as help.example.com:\n\n- Type: CNAME, Host: the subdomain part only, for example help\n- Value: domains.mando.cx\n\n**A records**, needed for a bare domain such as example.com, because most DNS providers do not allow a CNAME there. The Host shows as @:\n\n- Type: A, Host: @, Value: 75.2.96.173\n- Type: A, Host: @, Value: 99.83.186.151\n\nThe dashboard fills in the Host for you based on the domain you entered, so copy the table rows exactly as shown and do not add both options.\n\n## Wait for it to verify\n\nThe status badge above the records tracks progress: **Pending** while the records have not been confirmed yet, **Verified** once they are found, and **Unverified** when they are missing or wrong. DNS changes can take up to 48 hours to spread worldwide.\n\nWhen the badge turns Verified the records table disappears, the secure certificate is issued for you, and nothing else is needed.\n\n## After it is connected\n\n- Your help center serves on the new domain, and the preview link in the dashboard points there too.\n- The old Mando address is deliberately removed from search listings so the two versions never compete for the same results.\n- To move to a different domain later, replace the value and save. To stop using one, clear the field and save.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-wUOmMYFDosNPafLWYygHbezWF7avP6.png)

\n\n\n## Related articles\n\n- [Fix a help center domain stuck on pending](https://mando.cx/help/articles/cfww5h1xjpan-fix-a-help-center-domain-stuck-on-pending)\n- [Help center not showing in Google results](https://mando.cx/help/articles/yxfhpbg62s5o-help-center-not-showing-in-google-results)\n- [Preview your live help center](https://mando.cx/help/articles/w3ueqmvayykb-preview-your-live-help-center)\n- [What each Mando add-on unlocks](https://mando.cx/help/articles/yzk243xvf9zd-what-each-mando-add-on-unlocks)",{"_53":252,"_253":254},"doc","content",[255,263,272,321,340,346,357,366,384,393,410,415,421,444,449,455,479,489,496,503,509,554],{"_53":256,"_257":258,"_253":260},"paragraph","attrs",{"_259":-5},"textAlign",[261],{"_147":262,"_53":147},"By default your help center serves on a Mando address. Connect a custom domain and it serves on one of yours instead, such as help.yourcompany.com.",{"_53":264,"_257":265,"_253":269},"heading",{"_32":266,"_267":268,"_259":-5},"5fabf846-efd7-49b3-a62d-32caa7fbbdde","level",2,[270],{"_147":271,"_53":147},"Add the domain in Mando ",{"_53":273,"_257":274,"_253":278},"orderedList",{"_53":-5,"_275":276,"_277":27},"start",1,"tight",[279,307,314],{"_53":280,"_253":281},"listItem",[282],{"_53":256,"_257":283,"_253":284},{"_259":-5},[285,287,293,295,299,301,305],{"_147":286,"_53":147},"Open ",{"_147":288,"_53":147,"_289":290},"Settings","marks",[291],{"_53":292},"bold",{"_147":294,"_53":147}," and stay on the ",{"_147":296,"_53":147,"_289":297},"General",[298],{"_53":292},{"_147":300,"_53":147}," tab, then find the ",{"_147":302,"_53":147,"_289":303},"Custom Domain",[304],{"_53":292},{"_147":306,"_53":147}," card.",{"_53":280,"_253":308},[309],{"_53":256,"_257":310,"_253":311},{"_259":-5},[312],{"_147":313,"_53":147},"Enter the domain on its own, with no https:// in front and no path after it. For example help.example.com.",{"_53":280,"_253":315},[316],{"_53":256,"_257":317,"_253":318},{"_259":-5},[319],{"_147":320,"_53":147},"Save. Mando checks the format and that no other workspace is already using that domain.",{"_53":256,"_257":322,"_253":323},{"_259":-5},[324,326,338],{"_147":325,"_53":147},"A custom domain is offered as an add-on on paid plans. If you are not sure whether your workspace has it, check your add-ons before you change any DNS. See ",{"_147":327,"_53":147,"_289":328},"What each Mando add-on unlocks",[329],{"_53":74,"_257":330},{"_331":332,"_333":334,"_335":-5,"_336":337},"rel","noopener noreferrer nofollow","href","https://mando.cx/help/articles/yzk243xvf9zd-what-each-mando-add-on-unlocks","class","target","_blank",{"_147":339,"_53":147},".",{"_53":264,"_257":341,"_253":343},{"_32":342,"_267":268,"_259":-5},"3e82c42b-1692-423d-a681-b71ac3a3c9c9",[344],{"_147":345,"_53":147},"Add the DNS records",{"_53":256,"_257":347,"_253":348},{"_259":-5},[349,351,355],{"_147":350,"_53":147},"Once the domain is saved, a ",{"_147":352,"_53":147,"_289":353},"Setup Instructions",[354],{"_53":292},{"_147":356,"_53":147}," section appears with the exact records to create at your DNS provider. There are two options and you only need one of them.",{"_53":256,"_257":358,"_253":359},{"_259":-5},[360,364],{"_147":361,"_53":147,"_289":362},"CNAME",[363],{"_53":292},{"_147":365,"_53":147},", for a subdomain such as help.example.com:",{"_53":367,"_257":368,"_253":369},"bulletList",{"_277":27},[370,377],{"_53":280,"_253":371},[372],{"_53":256,"_257":373,"_253":374},{"_259":-5},[375],{"_147":376,"_53":147},"Type: CNAME, Host: the subdomain part only, for example help",{"_53":280,"_253":378},[379],{"_53":256,"_257":380,"_253":381},{"_259":-5},[382],{"_147":383,"_53":147},"Value: domains.mando.cx",{"_53":256,"_257":385,"_253":386},{"_259":-5},[387,391],{"_147":388,"_53":147,"_289":389},"A records",[390],{"_53":292},{"_147":392,"_53":147},", needed for a bare domain such as example.com, because most DNS providers do not allow a CNAME there. The Host shows as @:",{"_53":367,"_257":394,"_253":395},{"_277":27},[396,403],{"_53":280,"_253":397},[398],{"_53":256,"_257":399,"_253":400},{"_259":-5},[401],{"_147":402,"_53":147},"Type: A, Host: @, Value: 75.2.96.173",{"_53":280,"_253":404},[405],{"_53":256,"_257":406,"_253":407},{"_259":-5},[408],{"_147":409,"_53":147},"Type: A, Host: @, Value: 99.83.186.151",{"_53":256,"_257":411,"_253":412},{"_259":-5},[413],{"_147":414,"_53":147},"The dashboard fills in the Host for you based on the domain you entered, so copy the table rows exactly as shown and do not add both options.",{"_53":264,"_257":416,"_253":418},{"_32":417,"_267":268,"_259":-5},"a53b7718-c5ee-4227-8f71-646f5151f6ae",[419],{"_147":420,"_53":147},"Wait for it to verify",{"_53":256,"_257":422,"_253":423},{"_259":-5},[424,426,430,432,436,438,442],{"_147":425,"_53":147},"The status badge above the records tracks progress: ",{"_147":427,"_53":147,"_289":428},"Pending",[429],{"_53":292},{"_147":431,"_53":147}," while the records have not been confirmed yet, ",{"_147":433,"_53":147,"_289":434},"Verified",[435],{"_53":292},{"_147":437,"_53":147}," once they are found, and ",{"_147":439,"_53":147,"_289":440},"Unverified",[441],{"_53":292},{"_147":443,"_53":147}," when they are missing or wrong. DNS changes can take up to 48 hours to spread worldwide.",{"_53":256,"_257":445,"_253":446},{"_259":-5},[447],{"_147":448,"_53":147},"When the badge turns Verified the records table disappears, the secure certificate is issued for you, and nothing else is needed.",{"_53":264,"_257":450,"_253":452},{"_32":451,"_267":268,"_259":-5},"d94c20dc-045c-409c-91b0-404d1607cacd",[453],{"_147":454,"_53":147},"After it is connected",{"_53":367,"_257":456,"_253":457},{"_277":27},[458,465,472],{"_53":280,"_253":459},[460],{"_53":256,"_257":461,"_253":462},{"_259":-5},[463],{"_147":464,"_53":147},"Your help center serves on the new domain, and the preview link in the dashboard points there too.",{"_53":280,"_253":466},[467],{"_53":256,"_257":468,"_253":469},{"_259":-5},[470],{"_147":471,"_53":147},"The old Mando address is deliberately removed from search listings so the two versions never compete for the same results.",{"_53":280,"_253":473},[474],{"_53":256,"_257":475,"_253":476},{"_259":-5},[477],{"_147":478,"_53":147},"To move to a different domain later, replace the value and save. To stop using one, clear the field and save.",{"_53":480,"_253":481},"blockquoteFigure",[482,487],{"_53":483,"_253":484},"quote",[485],{"_53":256,"_257":486},{"_259":-5},{"_53":488},"quoteCaption",{"_53":202,"_257":490},{"_491":-5,"_492":493,"_55":-5,"_494":495},"alt","src","https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-wUOmMYFDosNPafLWYygHbezWF7avP6.png","data-id","ast_01kz8b0m12fvks601s61s06rwq",{"_53":480,"_253":497},[498,502],{"_53":483,"_253":499},[500],{"_53":256,"_257":501},{"_259":-5},{"_53":488},{"_53":264,"_257":504,"_253":506},{"_32":505,"_267":268,"_259":-5},"261ff2d9-0684-4bcb-87d7-a36a7cd7fe4d",[507],{"_147":508,"_53":147},"Related articles",{"_53":367,"_257":510,"_253":511},{"_277":27},[512,523,534,545],{"_53":280,"_253":513},[514],{"_53":256,"_257":515,"_253":516},{"_259":-5},[517],{"_147":518,"_53":147,"_289":519},"Fix a help center domain stuck on pending",[520],{"_53":74,"_257":521},{"_331":332,"_333":522,"_335":-5,"_336":337},"https://mando.cx/help/articles/cfww5h1xjpan-fix-a-help-center-domain-stuck-on-pending",{"_53":280,"_253":524},[525],{"_53":256,"_257":526,"_253":527},{"_259":-5},[528],{"_147":529,"_53":147,"_289":530},"Help center not showing in Google results",[531],{"_53":74,"_257":532},{"_331":332,"_333":533,"_335":-5,"_336":337},"https://mando.cx/help/articles/yxfhpbg62s5o-help-center-not-showing-in-google-results",{"_53":280,"_253":535},[536],{"_53":256,"_257":537,"_253":538},{"_259":-5},[539],{"_147":540,"_53":147,"_289":541},"Preview your live help center",[542],{"_53":74,"_257":543},{"_331":332,"_333":544,"_335":-5,"_336":337},"https://mando.cx/help/articles/w3ueqmvayykb-preview-your-live-help-center",{"_53":280,"_253":546},[547],{"_53":256,"_257":548,"_253":549},{"_259":-5},[550],{"_147":327,"_53":147,"_289":551},[552],{"_53":74,"_257":553},{"_331":332,"_333":334,"_335":-5,"_336":337},{"_53":256,"_257":555},{"_259":-5},{},[558],"app_01ksdzc3xnfqct0v509pt4ptvm",["D",1785912657309],"trained","2dd5a7e47bfa9cdc1d39b311c9b74c0390467d4d2ab5e414143898adcd61b761",{"_32":563,"_34":564,"_36":565,"_38":39,"_5":6,"_40":33,"_41":566,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":567,"_49":216,"_51":216,"_52":216,"_53":246,"_55":540,"_57":58,"_59":568,"_61":569,"_62":570,"_63":571,"_64":771,"_66":67,"_68":67,"_69":-5,"_70":772,"_72":27,"_73":27,"_74":-5,"_75":-5,"_76":-5,"_77":773,"_78":560,"_80":774,"_81":-5},"cnt_01ky58be7feh6rc47gxxsam5ym",["D",1784735447291],["D",1785913706729],"w3ueqmvayykb",["D",1785913699106],"Open your live help center from the dashboard in one click. Learn what the preview really shows, why drafts never appear, and how to read what you get.","

The dashboard gives you a direct link to your public site so you can check it the way a reader sees it, without hunting for the address.

Two ways to open it

The Preview button in the header of the help center Overview page.
The App URL card at the top of the Settings pages. It shows the address in a copy field and has its own Preview button, so you can paste the link to a colleague.

Both open the same address in a new tab.

What the preview actually shows

It is your real public site, not a private staging copy. Anything you can see there, a visitor can see too.
Only published articles appear. A draft address returns a not found page, so a draft cannot be previewed on the public site.
The link carries a freshness marker so you see your latest published changes straight away instead of a cached copy.
Once a custom domain is connected, the preview points at that domain, because that is where your site now serves.

If the preview does not look right

You land on the Mando website. The help center is switched off. Turn it on in General settings and save.
An article is missing. It is still a draft. Publish it, then reload the preview.
Your changes are not there. Reopen the link from the dashboard rather than reloading the old tab, so the freshness marker is applied again.

","The dashboard gives you a direct link to your public site so you can check it the way a reader sees it, without hunting for the address.\n\n## Two ways to open it \n\n- The **Preview** button in the header of the help center Overview page.\n- The **App URL** card at the top of the Settings pages. It shows the address in a copy field and has its own **Preview** button, so you can paste the link to a colleague.\n\nBoth open the same address in a new tab.\n\n## What the preview actually shows\n\n- It is your real public site, not a private staging copy. Anything you can see there, a visitor can see too.\n- Only published articles appear. A draft address returns a not found page, so a draft cannot be previewed on the public site.\n- The link carries a freshness marker so you see your latest published changes straight away instead of a cached copy.\n- Once a custom domain is connected, the preview points at that domain, because that is where your site now serves.\n\n## If the preview does not look right\n\n- **You land on the Mando website.** The help center is switched off. Turn it on in General settings and save.\n- **An article is missing.** It is still a draft. Publish it, then reload the preview.\n- **Your changes are not there.** Reopen the link from the dashboard rather than reloading the old tab, so the freshness marker is applied again.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshots-yTUyRmOxwvXiqQFFysagK5Sy5Y7kAc.png)

\n\n\n## Related articles\n\n- [Turn your help center on or off](https://mando.cx/help/articles/seoyekknuzqk-turn-your-help-center-on-or-off)\n- [Help center not showing in Google results](https://mando.cx/help/articles/yxfhpbg62s5o-help-center-not-showing-in-google-results)\n- [Set your help center site title](https://mando.cx/help/articles/ol47vr4wczla-set-your-help-center-site-title)\n- [Create your help center](https://mando.cx/help/articles/rp2ojcjjq6nb-create-your-help-center)",{"_53":252,"_253":572},[573,578,584,617,622,628,659,665,701,708,712,719,724,769],{"_53":256,"_257":574,"_253":575},{"_259":-5},[576],{"_147":577,"_53":147},"The dashboard gives you a direct link to your public site so you can check it the way a reader sees it, without hunting for the address.",{"_53":264,"_257":579,"_253":581},{"_32":580,"_267":268,"_259":-5},"af6b19f4-a35b-47de-bc9a-ad2e2e6d2b5a",[582],{"_147":583,"_53":147},"Two ways to open it ",{"_53":367,"_257":585,"_253":586},{"_277":27},[587,600],{"_53":280,"_253":588},[589],{"_53":256,"_257":590,"_253":591},{"_259":-5},[592,594,598],{"_147":593,"_53":147},"The ",{"_147":595,"_53":147,"_289":596},"Preview",[597],{"_53":292},{"_147":599,"_53":147}," button in the header of the help center Overview page.",{"_53":280,"_253":601},[602],{"_53":256,"_257":603,"_253":604},{"_259":-5},[605,606,610,612,615],{"_147":593,"_53":147},{"_147":607,"_53":147,"_289":608},"App URL",[609],{"_53":292},{"_147":611,"_53":147}," card at the top of the Settings pages. It shows the address in a copy field and has its own ",{"_147":595,"_53":147,"_289":613},[614],{"_53":292},{"_147":616,"_53":147}," button, so you can paste the link to a colleague.",{"_53":256,"_257":618,"_253":619},{"_259":-5},[620],{"_147":621,"_53":147},"Both open the same address in a new tab.",{"_53":264,"_257":623,"_253":625},{"_32":624,"_267":268,"_259":-5},"a5e5e93d-2f3c-4b47-aee3-519ca4d39548",[626],{"_147":627,"_53":147},"What the preview actually shows",{"_53":367,"_257":629,"_253":630},{"_277":27},[631,638,645,652],{"_53":280,"_253":632},[633],{"_53":256,"_257":634,"_253":635},{"_259":-5},[636],{"_147":637,"_53":147},"It is your real public site, not a private staging copy. Anything you can see there, a visitor can see too.",{"_53":280,"_253":639},[640],{"_53":256,"_257":641,"_253":642},{"_259":-5},[643],{"_147":644,"_53":147},"Only published articles appear. A draft address returns a not found page, so a draft cannot be previewed on the public site.",{"_53":280,"_253":646},[647],{"_53":256,"_257":648,"_253":649},{"_259":-5},[650],{"_147":651,"_53":147},"The link carries a freshness marker so you see your latest published changes straight away instead of a cached copy.",{"_53":280,"_253":653},[654],{"_53":256,"_257":655,"_253":656},{"_259":-5},[657],{"_147":658,"_53":147},"Once a custom domain is connected, the preview points at that domain, because that is where your site now serves.",{"_53":264,"_257":660,"_253":662},{"_32":661,"_267":268,"_259":-5},"1de77488-2e17-48ea-9b67-a13932e95672",[663],{"_147":664,"_53":147},"If the preview does not look right",{"_53":367,"_257":666,"_253":667},{"_277":27},[668,679,690],{"_53":280,"_253":669},[670],{"_53":256,"_257":671,"_253":672},{"_259":-5},[673,677],{"_147":674,"_53":147,"_289":675},"You land on the Mando website.",[676],{"_53":292},{"_147":678,"_53":147}," The help center is switched off. Turn it on in General settings and save.",{"_53":280,"_253":680},[681],{"_53":256,"_257":682,"_253":683},{"_259":-5},[684,688],{"_147":685,"_53":147,"_289":686},"An article is missing.",[687],{"_53":292},{"_147":689,"_53":147}," It is still a draft. Publish it, then reload the preview.",{"_53":280,"_253":691},[692],{"_53":256,"_257":693,"_253":694},{"_259":-5},[695,699],{"_147":696,"_53":147,"_289":697},"Your changes are not there.",[698],{"_53":292},{"_147":700,"_53":147}," Reopen the link from the dashboard rather than reloading the old tab, so the freshness marker is applied again.",{"_53":480,"_253":702},[703,707],{"_53":483,"_253":704},[705],{"_53":256,"_257":706},{"_259":-5},{"_53":488},{"_53":202,"_257":709},{"_491":-5,"_492":710,"_55":-5,"_494":711},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshots-yTUyRmOxwvXiqQFFysagK5Sy5Y7kAc.png","ast_01kz8c0f0pe4a933qtcwprkfnr",{"_53":480,"_253":713},[714,718],{"_53":483,"_253":715},[716],{"_53":256,"_257":717},{"_259":-5},{"_53":488},{"_53":264,"_257":720,"_253":722},{"_32":721,"_267":268,"_259":-5},"6bcdb9a3-1979-477d-a34a-aad69e03416e",[723],{"_147":508,"_53":147},{"_53":367,"_257":725,"_253":726},{"_277":27},[727,738,747,758],{"_53":280,"_253":728},[729],{"_53":256,"_257":730,"_253":731},{"_259":-5},[732],{"_147":733,"_53":147,"_289":734},"Turn your help center on or off",[735],{"_53":74,"_257":736},{"_331":332,"_333":737,"_335":-5,"_336":337},"https://mando.cx/help/articles/seoyekknuzqk-turn-your-help-center-on-or-off",{"_53":280,"_253":739},[740],{"_53":256,"_257":741,"_253":742},{"_259":-5},[743],{"_147":529,"_53":147,"_289":744},[745],{"_53":74,"_257":746},{"_331":332,"_333":533,"_335":-5,"_336":337},{"_53":280,"_253":748},[749],{"_53":256,"_257":750,"_253":751},{"_259":-5},[752],{"_147":753,"_53":147,"_289":754},"Set your help center site title",[755],{"_53":74,"_257":756},{"_331":332,"_333":757,"_335":-5,"_336":337},"https://mando.cx/help/articles/ol47vr4wczla-set-your-help-center-site-title",{"_53":280,"_253":759},[760],{"_53":256,"_257":761,"_253":762},{"_259":-5},[763],{"_147":764,"_53":147,"_289":765},"Create your help center",[766],{"_53":74,"_257":767},{"_331":332,"_333":768,"_335":-5,"_336":337},"https://mando.cx/help/articles/rp2ojcjjq6nb-create-your-help-center",{"_53":256,"_257":770},{"_259":-5},{},[558],["D",1785913705066],"8cfed4ed99a3bf2a23433d8b81cc41ace5a75c0e7c9a40b5f5e9b4e787e8c695",{"_32":776,"_34":777,"_36":778,"_38":39,"_5":6,"_40":33,"_41":779,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":780,"_49":216,"_51":216,"_52":216,"_53":246,"_55":733,"_57":58,"_59":781,"_61":782,"_62":783,"_63":784,"_64":977,"_66":67,"_68":67,"_69":-5,"_70":978,"_72":27,"_73":27,"_74":-5,"_75":-5,"_76":-5,"_77":979,"_78":560,"_80":980,"_81":-5},"cnt_01ky58be3ceh6rc473g54jxr0w",["D",1784735447160],["D",1785913915389],"seoyekknuzqk",["D",1785913908878],"One switch takes your help center live or hides it. See exactly what visitors and search engines get while it is off, and what stays untouched either way.","

A single switch decides whether your public help center answers visitors at all. It is the cleanest way to keep a site private while you are still writing it.

Flip the switch

Open Settings and stay on the General tab.
In the General Settings card, use the Active / Inactive switch. Its note reads: turn your Help Center on or off for visitors.
Save the page. The switch is stored with the rest of the General tab, so nothing changes until you save.

What happens while it is off

Visitors who open your help center address are sent to the Mando website instead of your site. They do not get an error page.
Search engines are told not to crawl the site and its sitemap is served empty, so pages drop out of results over time.
Your content is untouched. Collections, published articles and drafts all stay exactly as they were.

Turning it back on restores the site as it was. Because public pages are cached for speed, allow a few minutes for the change to reach every visitor.

When to use it

Before launch, while the first articles are still being written.
During a rewrite you would rather nobody read halfway through.
If you need to pull the site down quickly for any reason.

To hide a single article rather than the whole site, leave the switch on and keep that article unpublished. Publishing is per article, so one draft does not affect the rest.

","A single switch decides whether your public help center answers visitors at all. It is the cleanest way to keep a site private while you are still writing it.\n\n## Flip the switch \n\n1. Open **Settings** and stay on the **General** tab.\n2. In the **General Settings** card, use the **Active / Inactive** switch. Its note reads: turn your Help Center on or off for visitors.\n3. Save the page. The switch is stored with the rest of the General tab, so nothing changes until you save.\n\n## What happens while it is off\n\n- Visitors who open your help center address are sent to the Mando website instead of your site. They do not get an error page.\n- Search engines are told not to crawl the site and its sitemap is served empty, so pages drop out of results over time.\n- Your content is untouched. Collections, published articles and drafts all stay exactly as they were.\n\nTurning it back on restores the site as it was. Because public pages are cached for speed, allow a few minutes for the change to reach every visitor.\n\n## When to use it\n\n- Before launch, while the first articles are still being written.\n- During a rewrite you would rather nobody read halfway through.\n- If you need to pull the site down quickly for any reason.\n\nTo hide a single article rather than the whole site, leave the switch on and keep that article unpublished. Publishing is per article, so one draft does not affect the rest.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-Yy729BDI2SS4EwNZFvsSRI7gRWf54z.png)

\n\n\n## Related articles\n\n- [Preview your live help center](https://mando.cx/help/articles/w3ueqmvayykb-preview-your-live-help-center)\n- [Help center not showing in Google results](https://mando.cx/help/articles/yxfhpbg62s5o-help-center-not-showing-in-google-results)\n- [What the Mando Help Center is](https://mando.cx/help/articles/a63vea7soeja-what-the-mando-help-center-is)\n- [Create your help center](https://mando.cx/help/articles/rp2ojcjjq6nb-create-your-help-center)",{"_53":252,"_253":785},[786,791,797,841,847,871,876,882,906,911,918,922,929,934,975],{"_53":256,"_257":787,"_253":788},{"_259":-5},[789],{"_147":790,"_53":147},"A single switch decides whether your public help center answers visitors at all. It is the cleanest way to keep a site private while you are still writing it.",{"_53":264,"_257":792,"_253":794},{"_32":793,"_267":268,"_259":-5},"0cdc9816-314b-4293-bb24-ec5377f1dd52",[795],{"_147":796,"_53":147},"Flip the switch ",{"_53":273,"_257":798,"_253":799},{"_53":-5,"_275":276,"_277":27},[800,815,834],{"_53":280,"_253":801},[802],{"_53":256,"_257":803,"_253":804},{"_259":-5},[805,806,809,810,813],{"_147":286,"_53":147},{"_147":288,"_53":147,"_289":807},[808],{"_53":292},{"_147":294,"_53":147},{"_147":296,"_53":147,"_289":811},[812],{"_53":292},{"_147":814,"_53":147}," tab.",{"_53":280,"_253":816},[817],{"_53":256,"_257":818,"_253":819},{"_259":-5},[820,822,826,828,832],{"_147":821,"_53":147},"In the ",{"_147":823,"_53":147,"_289":824},"General Settings",[825],{"_53":292},{"_147":827,"_53":147}," card, use the ",{"_147":829,"_53":147,"_289":830},"Active / Inactive",[831],{"_53":292},{"_147":833,"_53":147}," switch. Its note reads: turn your Help Center on or off for visitors.",{"_53":280,"_253":835},[836],{"_53":256,"_257":837,"_253":838},{"_259":-5},[839],{"_147":840,"_53":147},"Save the page. The switch is stored with the rest of the General tab, so nothing changes until you save.",{"_53":264,"_257":842,"_253":844},{"_32":843,"_267":268,"_259":-5},"964fea93-ca13-4655-84f5-d4f2a595e617",[845],{"_147":846,"_53":147},"What happens while it is off",{"_53":367,"_257":848,"_253":849},{"_277":27},[850,857,864],{"_53":280,"_253":851},[852],{"_53":256,"_257":853,"_253":854},{"_259":-5},[855],{"_147":856,"_53":147},"Visitors who open your help center address are sent to the Mando website instead of your site. They do not get an error page.",{"_53":280,"_253":858},[859],{"_53":256,"_257":860,"_253":861},{"_259":-5},[862],{"_147":863,"_53":147},"Search engines are told not to crawl the site and its sitemap is served empty, so pages drop out of results over time.",{"_53":280,"_253":865},[866],{"_53":256,"_257":867,"_253":868},{"_259":-5},[869],{"_147":870,"_53":147},"Your content is untouched. Collections, published articles and drafts all stay exactly as they were.",{"_53":256,"_257":872,"_253":873},{"_259":-5},[874],{"_147":875,"_53":147},"Turning it back on restores the site as it was. Because public pages are cached for speed, allow a few minutes for the change to reach every visitor.",{"_53":264,"_257":877,"_253":879},{"_32":878,"_267":268,"_259":-5},"8c1cdeaa-a7fe-4113-b4f5-52a144536c5f",[880],{"_147":881,"_53":147},"When to use it",{"_53":367,"_257":883,"_253":884},{"_277":27},[885,892,899],{"_53":280,"_253":886},[887],{"_53":256,"_257":888,"_253":889},{"_259":-5},[890],{"_147":891,"_53":147},"Before launch, while the first articles are still being written.",{"_53":280,"_253":893},[894],{"_53":256,"_257":895,"_253":896},{"_259":-5},[897],{"_147":898,"_53":147},"During a rewrite you would rather nobody read halfway through.",{"_53":280,"_253":900},[901],{"_53":256,"_257":902,"_253":903},{"_259":-5},[904],{"_147":905,"_53":147},"If you need to pull the site down quickly for any reason.",{"_53":256,"_257":907,"_253":908},{"_259":-5},[909],{"_147":910,"_53":147},"To hide a single article rather than the whole site, leave the switch on and keep that article unpublished. Publishing is per article, so one draft does not affect the rest.",{"_53":480,"_253":912},[913,917],{"_53":483,"_253":914},[915],{"_53":256,"_257":916},{"_259":-5},{"_53":488},{"_53":202,"_257":919},{"_491":-5,"_492":920,"_55":-5,"_494":921},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-Yy729BDI2SS4EwNZFvsSRI7gRWf54z.png","ast_01kz8c6zq3f21sjqq9jh5apfg6",{"_53":480,"_253":923},[924,928],{"_53":483,"_253":925},[926],{"_53":256,"_257":927},{"_259":-5},{"_53":488},{"_53":264,"_257":930,"_253":932},{"_32":931,"_267":268,"_259":-5},"4a90669d-78a0-49c5-aadf-7d2430bdc50d",[933],{"_147":508,"_53":147},{"_53":367,"_257":935,"_253":936},{"_277":27},[937,946,955,966],{"_53":280,"_253":938},[939],{"_53":256,"_257":940,"_253":941},{"_259":-5},[942],{"_147":540,"_53":147,"_289":943},[944],{"_53":74,"_257":945},{"_331":332,"_333":544,"_335":-5,"_336":337},{"_53":280,"_253":947},[948],{"_53":256,"_257":949,"_253":950},{"_259":-5},[951],{"_147":529,"_53":147,"_289":952},[953],{"_53":74,"_257":954},{"_331":332,"_333":533,"_335":-5,"_336":337},{"_53":280,"_253":956},[957],{"_53":256,"_257":958,"_253":959},{"_259":-5},[960],{"_147":961,"_53":147,"_289":962},"What the Mando Help Center is",[963],{"_53":74,"_257":964},{"_331":332,"_333":965,"_335":-5,"_336":337},"https://mando.cx/help/articles/a63vea7soeja-what-the-mando-help-center-is",{"_53":280,"_253":967},[968],{"_53":256,"_257":969,"_253":970},{"_259":-5},[971],{"_147":764,"_53":147,"_289":972},[973],{"_53":74,"_257":974},{"_331":332,"_333":768,"_335":-5,"_336":337},{"_53":256,"_257":976},{"_259":-5},{},[558],["D",1785913913839],"fa2abb1c13d3e2442f62e182e1e0d4b1b2613eca07ffbb65da61a54a643fbf8c",{"_32":982,"_34":983,"_36":984,"_38":39,"_5":6,"_40":33,"_41":985,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":986,"_49":216,"_51":216,"_52":216,"_53":246,"_55":753,"_57":58,"_59":987,"_61":988,"_62":989,"_63":990,"_64":1201,"_66":67,"_68":67,"_69":-5,"_70":1202,"_72":27,"_73":27,"_74":-5,"_75":-5,"_76":-5,"_77":1203,"_78":560,"_80":1204,"_81":-5},"cnt_01ky58bdz6eh6rc46j27416agn",["D",1784735447026],["D",1785912874972],"ol47vr4wczla",["D",1785912868898],"Two fields carry a title in Mando. Learn which one readers and search engines see at the top of your help center, and which one only names the app inside.","

Two different settings are both labelled Title. One is the heading readers see at the top of your public site, the other names the app inside your dashboard. Setting the wrong one is the most common reason a site still shows the wrong name.

The title readers see

Open Settings inside your help center and go to the Header tab.
In the General card, fill in Title. The field note says it appears at the top of your Help Center page, and that is exactly what it does.
Save.

This is also the name search engines show for your site, so write it the way you want it read in results: your brand name, or your brand name followed by Help Center.

The app title in General settings

Go to Settings and stay on the General tab.
Edit Title in the General Settings card, then save.

The field describes itself as an internal name, and that is mostly how it is used: it labels the app across your dashboard. It is not purely internal though. It also appears publicly in two cases:

As the wordmark in your site header, while no logo image is uploaded.
As the site name for search engines and link previews, while the header title above is still empty.

Set the header title and upload a logo, and readers never see this one.

Rules that apply to both

A title has to be at least 3 characters and at most 255. Shorter values are rejected when you save.
The General tab saves the title together with the description, the on and off switch and the custom domain, so one save covers the whole page.

","Two different settings are both labelled Title. One is the heading readers see at the top of your public site, the other names the app inside your dashboard. Setting the wrong one is the most common reason a site still shows the wrong name.\n\n## The title readers see \n\n1. Open **Settings** inside your help center and go to the **Header** tab.\n2. In the **General** card, fill in **Title**. The field note says it appears at the top of your Help Center page, and that is exactly what it does.\n3. Save.\n\nThis is also the name search engines show for your site, so write it the way you want it read in results: your brand name, or your brand name followed by Help Center.\n\n## The app title in General settings\n\n1. Go to **Settings** and stay on the **General** tab.\n2. Edit **Title** in the General Settings card, then save.\n\nThe field describes itself as an internal name, and that is mostly how it is used: it labels the app across your dashboard. It is not purely internal though. It also appears publicly in two cases:\n\n- As the wordmark in your site header, while no logo image is uploaded.\n- As the site name for search engines and link previews, while the header title above is still empty.\n\nSet the header title and upload a logo, and readers never see this one.\n\n## Rules that apply to both\n\n- A title has to be at least 3 characters and at most 255. Shorter values are rejected when you save.\n- The General tab saves the title together with the description, the on and off switch and the custom domain, so one save covers the whole page.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-V7S5KchTrBL419I5Lb2Dug5eDBdjFL.png)

\n\n\n## Related articles\n\n- [Create your help center](https://mando.cx/help/articles/rp2ojcjjq6nb-create-your-help-center)\n- [Preview your live help center](https://mando.cx/help/articles/w3ueqmvayykb-preview-your-live-help-center)\n- [Turn your help center on or off](https://mando.cx/help/articles/seoyekknuzqk-turn-your-help-center-on-or-off)\n- [Help center not showing in Google results](https://mando.cx/help/articles/yxfhpbg62s5o-help-center-not-showing-in-google-results)",{"_53":252,"_253":991},[992,997,1003,1046,1051,1057,1087,1092,1109,1114,1120,1137,1144,1148,1155,1160,1199],{"_53":256,"_257":993,"_253":994},{"_259":-5},[995],{"_147":996,"_53":147},"Two different settings are both labelled Title. One is the heading readers see at the top of your public site, the other names the app inside your dashboard. Setting the wrong one is the most common reason a site still shows the wrong name.",{"_53":264,"_257":998,"_253":1000},{"_32":999,"_267":268,"_259":-5},"83a8ea3f-f624-4c07-843f-217b70c35eb2",[1001],{"_147":1002,"_53":147},"The title readers see ",{"_53":273,"_257":1004,"_253":1005},{"_53":-5,"_275":276,"_277":27},[1006,1022,1039],{"_53":280,"_253":1007},[1008],{"_53":256,"_257":1009,"_253":1010},{"_259":-5},[1011,1012,1015,1017,1021],{"_147":286,"_53":147},{"_147":288,"_53":147,"_289":1013},[1014],{"_53":292},{"_147":1016,"_53":147}," inside your help center and go to the ",{"_147":1018,"_53":147,"_289":1019},"Header",[1020],{"_53":292},{"_147":814,"_53":147},{"_53":280,"_253":1023},[1024],{"_53":256,"_257":1025,"_253":1026},{"_259":-5},[1027,1028,1031,1033,1037],{"_147":821,"_53":147},{"_147":296,"_53":147,"_289":1029},[1030],{"_53":292},{"_147":1032,"_53":147}," card, fill in ",{"_147":1034,"_53":147,"_289":1035},"Title",[1036],{"_53":292},{"_147":1038,"_53":147},". The field note says it appears at the top of your Help Center page, and that is exactly what it does.",{"_53":280,"_253":1040},[1041],{"_53":256,"_257":1042,"_253":1043},{"_259":-5},[1044],{"_147":1045,"_53":147},"Save.",{"_53":256,"_257":1047,"_253":1048},{"_259":-5},[1049],{"_147":1050,"_53":147},"This is also the name search engines show for your site, so write it the way you want it read in results: your brand name, or your brand name followed by Help Center.",{"_53":264,"_257":1052,"_253":1054},{"_32":1053,"_267":268,"_259":-5},"c86d34c6-fbd8-44b9-be72-fe5be3027f56",[1055],{"_147":1056,"_53":147},"The app title in General settings",{"_53":273,"_257":1058,"_253":1059},{"_53":-5,"_275":276,"_277":27},[1060,1075],{"_53":280,"_253":1061},[1062],{"_53":256,"_257":1063,"_253":1064},{"_259":-5},[1065,1067,1070,1071,1074],{"_147":1066,"_53":147},"Go to ",{"_147":288,"_53":147,"_289":1068},[1069],{"_53":292},{"_147":294,"_53":147},{"_147":296,"_53":147,"_289":1072},[1073],{"_53":292},{"_147":814,"_53":147},{"_53":280,"_253":1076},[1077],{"_53":256,"_257":1078,"_253":1079},{"_259":-5},[1080,1082,1085],{"_147":1081,"_53":147},"Edit ",{"_147":1034,"_53":147,"_289":1083},[1084],{"_53":292},{"_147":1086,"_53":147}," in the General Settings card, then save.",{"_53":256,"_257":1088,"_253":1089},{"_259":-5},[1090],{"_147":1091,"_53":147},"The field describes itself as an internal name, and that is mostly how it is used: it labels the app across your dashboard. It is not purely internal though. It also appears publicly in two cases:",{"_53":367,"_257":1093,"_253":1094},{"_277":27},[1095,1102],{"_53":280,"_253":1096},[1097],{"_53":256,"_257":1098,"_253":1099},{"_259":-5},[1100],{"_147":1101,"_53":147},"As the wordmark in your site header, while no logo image is uploaded.",{"_53":280,"_253":1103},[1104],{"_53":256,"_257":1105,"_253":1106},{"_259":-5},[1107],{"_147":1108,"_53":147},"As the site name for search engines and link previews, while the header title above is still empty.",{"_53":256,"_257":1110,"_253":1111},{"_259":-5},[1112],{"_147":1113,"_53":147},"Set the header title and upload a logo, and readers never see this one.",{"_53":264,"_257":1115,"_253":1117},{"_32":1116,"_267":268,"_259":-5},"190c573c-aea4-4f4c-8677-c9846b1b5f80",[1118],{"_147":1119,"_53":147},"Rules that apply to both",{"_53":367,"_257":1121,"_253":1122},{"_277":27},[1123,1130],{"_53":280,"_253":1124},[1125],{"_53":256,"_257":1126,"_253":1127},{"_259":-5},[1128],{"_147":1129,"_53":147},"A title has to be at least 3 characters and at most 255. Shorter values are rejected when you save.",{"_53":280,"_253":1131},[1132],{"_53":256,"_257":1133,"_253":1134},{"_259":-5},[1135],{"_147":1136,"_53":147},"The General tab saves the title together with the description, the on and off switch and the custom domain, so one save covers the whole page.",{"_53":480,"_253":1138},[1139,1143],{"_53":483,"_253":1140},[1141],{"_53":256,"_257":1142},{"_259":-5},{"_53":488},{"_53":202,"_257":1145},{"_491":-5,"_492":1146,"_55":-5,"_494":1147},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-V7S5KchTrBL419I5Lb2Dug5eDBdjFL.png","ast_01kz8b78avf6bvdp09hyhkzcw7",{"_53":480,"_253":1149},[1150,1154],{"_53":483,"_253":1151},[1152],{"_53":256,"_257":1153},{"_259":-5},{"_53":488},{"_53":264,"_257":1156,"_253":1158},{"_32":1157,"_267":268,"_259":-5},"64288f04-1937-4209-8198-3617391ab8ac",[1159],{"_147":508,"_53":147},{"_53":367,"_257":1161,"_253":1162},{"_277":27},[1163,1172,1181,1190],{"_53":280,"_253":1164},[1165],{"_53":256,"_257":1166,"_253":1167},{"_259":-5},[1168],{"_147":764,"_53":147,"_289":1169},[1170],{"_53":74,"_257":1171},{"_331":332,"_333":768,"_335":-5,"_336":337},{"_53":280,"_253":1173},[1174],{"_53":256,"_257":1175,"_253":1176},{"_259":-5},[1177],{"_147":540,"_53":147,"_289":1178},[1179],{"_53":74,"_257":1180},{"_331":332,"_333":544,"_335":-5,"_336":337},{"_53":280,"_253":1182},[1183],{"_53":256,"_257":1184,"_253":1185},{"_259":-5},[1186],{"_147":733,"_53":147,"_289":1187},[1188],{"_53":74,"_257":1189},{"_331":332,"_333":737,"_335":-5,"_336":337},{"_53":280,"_253":1191},[1192],{"_53":256,"_257":1193,"_253":1194},{"_259":-5},[1195],{"_147":529,"_53":147,"_289":1196},[1197],{"_53":74,"_257":1198},{"_331":332,"_333":533,"_335":-5,"_336":337},{"_53":256,"_257":1200},{"_259":-5},{},[558],["D",1785912873685],"7b6cb0e4e8692948f7f53077ab9da1a584cdbe686b3b9b24b215fa830fb88d3c",{"_32":1206,"_34":1207,"_36":1208,"_38":39,"_5":6,"_40":33,"_41":1209,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":1210,"_49":216,"_51":216,"_52":216,"_53":246,"_55":1211,"_57":58,"_59":1212,"_61":1213,"_62":1214,"_63":1215,"_64":1391,"_66":67,"_68":67,"_69":-5,"_70":1392,"_72":27,"_73":27,"_74":-5,"_75":-5,"_76":-5,"_77":1393,"_78":560,"_80":1394,"_81":-5},"cnt_01ky58bdtzeh6rc461dprk6s1a",["D",1784735446890],["D",1785913386261],"hl6lh9pu3owi",["D",1785913379365],"How languages work on your help center","Your help center serves the language you picked when you created it. See what that controls, why extra languages are never translated, and how to add one.","

A help center serves one language by default: the one chosen in the create dialog. This explains what that setting decides, and what changes when you publish in more than one language.

The language you pick at creation

The language selected when the app is created decides three things:

Which language the public site is served in.
The reading direction of the layout, so a right to left language lays the site out from the right.
Which address is the main one. Your main language is served at the plain address, and every other language sits under its own language prefix.

It is not editable from the help center settings page afterwards. This is separate from Change your dashboard language, which only changes what you see in the dashboard.

Extra languages are declared, not translated

Adding a language tells the site that the language exists. It never creates, copies or translates a single article. Every article you want in another language has to be written and published in that language as its own article.

That means a language with no articles behind it shows an empty site. Write the articles first, then have the language turned on.

What readers see with more than one language

A language switcher appears in the site header. With a single language there is nothing to switch between, so it stays hidden.
Each language version keeps its own address, and search engines are told which address belongs to which language, so the versions do not compete against each other in results.
Switching language reloads the page, because the layout direction and fonts change with it.

Adding another language

There is no self-serve control for this in the dashboard yet. Contact us with the help center you want it on and the languages you need, and we will enable them. Because the change also affects how the site is cached, allow a little time for it to appear for every visitor.

","A help center serves one language by default: the one chosen in the create dialog. This explains what that setting decides, and what changes when you publish in more than one language.\n\n## The language you pick at creation \n\nThe language selected when the app is created decides three things:\n\n- Which language the public site is served in.\n- The reading direction of the layout, so a right to left language lays the site out from the right.\n- Which address is the main one. Your main language is served at the plain address, and every other language sits under its own language prefix.\n\nIt is not editable from the help center settings page afterwards. This is separate from [Change your dashboard language](https://mando.cx/help/articles/4xpmyhf5d5t1-change-your-dashboard-language), which only changes what you see in the dashboard.\n\n## Extra languages are declared, not translated\n\nAdding a language tells the site that the language exists. It never creates, copies or translates a single article. Every article you want in another language has to be written and published in that language as its own article.\n\nThat means a language with no articles behind it shows an empty site. Write the articles first, then have the language turned on.\n\n## What readers see with more than one language\n\n- A language switcher appears in the site header. With a single language there is nothing to switch between, so it stays hidden.\n- Each language version keeps its own address, and search engines are told which address belongs to which language, so the versions do not compete against each other in results.\n- Switching language reloads the page, because the layout direction and fonts change with it.\n\n## Adding another language\n\nThere is no self-serve control for this in the dashboard yet. Contact us with the help center you want it on and the languages you need, and we will enable them. Because the change also affects how the site is cached, allow a little time for it to appear for every visitor.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-oa65aCTcbjMmi8sJXbofhv5iYLWPv0.png)

\n\n\n## Related articles\n\n- [What the Mando Help Center is](https://mando.cx/help/articles/a63vea7soeja-what-the-mando-help-center-is)\n- [Create your help center](https://mando.cx/help/articles/rp2ojcjjq6nb-create-your-help-center)\n- [Set your help center site title](https://mando.cx/help/articles/ol47vr4wczla-set-your-help-center-site-title)\n- [Change your dashboard language](https://mando.cx/help/articles/4xpmyhf5d5t1-change-your-dashboard-language)",{"_53":252,"_253":1216},[1217,1222,1228,1233,1257,1270,1276,1281,1286,1292,1316,1322,1327,1334,1338,1345,1350,1389],{"_53":256,"_257":1218,"_253":1219},{"_259":-5},[1220],{"_147":1221,"_53":147},"A help center serves one language by default: the one chosen in the create dialog. This explains what that setting decides, and what changes when you publish in more than one language.",{"_53":264,"_257":1223,"_253":1225},{"_32":1224,"_267":268,"_259":-5},"3a5d0330-a0ff-4cdf-bb3b-47a90312135c",[1226],{"_147":1227,"_53":147},"The language you pick at creation ",{"_53":256,"_257":1229,"_253":1230},{"_259":-5},[1231],{"_147":1232,"_53":147},"The language selected when the app is created decides three things:",{"_53":367,"_257":1234,"_253":1235},{"_277":27},[1236,1243,1250],{"_53":280,"_253":1237},[1238],{"_53":256,"_257":1239,"_253":1240},{"_259":-5},[1241],{"_147":1242,"_53":147},"Which language the public site is served in.",{"_53":280,"_253":1244},[1245],{"_53":256,"_257":1246,"_253":1247},{"_259":-5},[1248],{"_147":1249,"_53":147},"The reading direction of the layout, so a right to left language lays the site out from the right.",{"_53":280,"_253":1251},[1252],{"_53":256,"_257":1253,"_253":1254},{"_259":-5},[1255],{"_147":1256,"_53":147},"Which address is the main one. Your main language is served at the plain address, and every other language sits under its own language prefix.",{"_53":256,"_257":1258,"_253":1259},{"_259":-5},[1260,1262,1268],{"_147":1261,"_53":147},"It is not editable from the help center settings page afterwards. This is separate from ",{"_147":1263,"_53":147,"_289":1264},"Change your dashboard language",[1265],{"_53":74,"_257":1266},{"_331":332,"_333":1267,"_335":-5,"_336":337},"https://mando.cx/help/articles/4xpmyhf5d5t1-change-your-dashboard-language",{"_147":1269,"_53":147},", which only changes what you see in the dashboard.",{"_53":264,"_257":1271,"_253":1273},{"_32":1272,"_267":268,"_259":-5},"ec6486bc-e6c6-4157-8c45-659754ee4e6c",[1274],{"_147":1275,"_53":147},"Extra languages are declared, not translated",{"_53":256,"_257":1277,"_253":1278},{"_259":-5},[1279],{"_147":1280,"_53":147},"Adding a language tells the site that the language exists. It never creates, copies or translates a single article. Every article you want in another language has to be written and published in that language as its own article.",{"_53":256,"_257":1282,"_253":1283},{"_259":-5},[1284],{"_147":1285,"_53":147},"That means a language with no articles behind it shows an empty site. Write the articles first, then have the language turned on.",{"_53":264,"_257":1287,"_253":1289},{"_32":1288,"_267":268,"_259":-5},"802c8b82-9233-4741-9b95-7cb2632c11b7",[1290],{"_147":1291,"_53":147},"What readers see with more than one language",{"_53":367,"_257":1293,"_253":1294},{"_277":27},[1295,1302,1309],{"_53":280,"_253":1296},[1297],{"_53":256,"_257":1298,"_253":1299},{"_259":-5},[1300],{"_147":1301,"_53":147},"A language switcher appears in the site header. With a single language there is nothing to switch between, so it stays hidden.",{"_53":280,"_253":1303},[1304],{"_53":256,"_257":1305,"_253":1306},{"_259":-5},[1307],{"_147":1308,"_53":147},"Each language version keeps its own address, and search engines are told which address belongs to which language, so the versions do not compete against each other in results.",{"_53":280,"_253":1310},[1311],{"_53":256,"_257":1312,"_253":1313},{"_259":-5},[1314],{"_147":1315,"_53":147},"Switching language reloads the page, because the layout direction and fonts change with it.",{"_53":264,"_257":1317,"_253":1319},{"_32":1318,"_267":268,"_259":-5},"5a60f70c-7008-4696-9a9b-b53cf82f003f",[1320],{"_147":1321,"_53":147},"Adding another language",{"_53":256,"_257":1323,"_253":1324},{"_259":-5},[1325],{"_147":1326,"_53":147},"There is no self-serve control for this in the dashboard yet. Contact us with the help center you want it on and the languages you need, and we will enable them. Because the change also affects how the site is cached, allow a little time for it to appear for every visitor.",{"_53":480,"_253":1328},[1329,1333],{"_53":483,"_253":1330},[1331],{"_53":256,"_257":1332},{"_259":-5},{"_53":488},{"_53":202,"_257":1335},{"_491":-5,"_492":1336,"_55":-5,"_494":1337},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-oa65aCTcbjMmi8sJXbofhv5iYLWPv0.png","ast_01kz8bpspnexssys1r1hcta1bc",{"_53":480,"_253":1339},[1340,1344],{"_53":483,"_253":1341},[1342],{"_53":256,"_257":1343},{"_259":-5},{"_53":488},{"_53":264,"_257":1346,"_253":1348},{"_32":1347,"_267":268,"_259":-5},"d65abf28-ab89-4880-a216-870be19f43df",[1349],{"_147":508,"_53":147},{"_53":367,"_257":1351,"_253":1352},{"_277":27},[1353,1362,1371,1380],{"_53":280,"_253":1354},[1355],{"_53":256,"_257":1356,"_253":1357},{"_259":-5},[1358],{"_147":961,"_53":147,"_289":1359},[1360],{"_53":74,"_257":1361},{"_331":332,"_333":965,"_335":-5,"_336":337},{"_53":280,"_253":1363},[1364],{"_53":256,"_257":1365,"_253":1366},{"_259":-5},[1367],{"_147":764,"_53":147,"_289":1368},[1369],{"_53":74,"_257":1370},{"_331":332,"_333":768,"_335":-5,"_336":337},{"_53":280,"_253":1372},[1373],{"_53":256,"_257":1374,"_253":1375},{"_259":-5},[1376],{"_147":753,"_53":147,"_289":1377},[1378],{"_53":74,"_257":1379},{"_331":332,"_333":757,"_335":-5,"_336":337},{"_53":280,"_253":1381},[1382],{"_53":256,"_257":1383,"_253":1384},{"_259":-5},[1385],{"_147":1263,"_53":147,"_289":1386},[1387],{"_53":74,"_257":1388},{"_331":332,"_333":1267,"_335":-5,"_336":337},{"_53":256,"_257":1390},{"_259":-5},{},[558],["D",1785913385558],"f451fb88146743254c0a5c176f9eee650f60aaa283b43e827226f22db4bed16d",{"_32":1396,"_34":1397,"_36":1398,"_38":39,"_5":6,"_40":33,"_41":1399,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":1400,"_49":216,"_51":216,"_52":216,"_53":246,"_55":764,"_57":58,"_59":1401,"_61":1402,"_62":1403,"_63":1404,"_64":1647,"_66":67,"_68":67,"_69":-5,"_70":1648,"_72":27,"_73":27,"_74":-5,"_75":-5,"_76":-5,"_77":1649,"_78":560,"_80":1650,"_81":-5},"cnt_01ky58bdppeh6rc45hw18epb7f",["D",1784735446754],["D",1785913072618],"rp2ojcjjq6nb",["D",1785913065672],"Create a help center app in Mando: pick the type, name it, choose the language it is served in, and check the plan, the limit and the role that you need.","

A help center is created the same way as any other Mando app: choose the type, name it, pick its language, and confirm. It takes under a minute, but two of the choices are hard to change later.

Before you start

The Help Center is available on the Light plan and above. On a lower plan the option is disabled with an upgrade note.
Only an admin can create an app in a workspace.
Your plan sets how many help centers a workspace can hold. Once you are at that number, creating another is blocked until you upgrade.

Create the app

Open your workspace home in the dashboard.
Find the Public Surfaces section and click Create Help Center.
Enter a Title. This names the app across your dashboard, and it stands in publicly as the site name until you set a header title and upload a logo. It has to be at least 3 characters.
Pick the Language. This is the language your public site is served in and it sets the reading direction of the layout. Choose carefully: it is set once, at creation, and is not editable from the settings page afterwards.
Add a Description if you want one. It is optional.
Click Create App.

Mando opens the new help center on its Overview page, ready for content.

What to do next

Create your first collection and write a few articles, then publish them.
Set the title readers see at the top of the site, and upload your logo.
Connect a custom domain if you have one, and add the DNS records it shows you.
Switch the help center on and open the preview to check it as a reader.

","A help center is created the same way as any other Mando app: choose the type, name it, pick its language, and confirm. It takes under a minute, but two of the choices are hard to change later.\n\n## Before you start \n\n- The Help Center is available on the **Light** plan and above. On a lower plan the option is disabled with an upgrade note.\n- Only an admin can create an app in a workspace.\n- Your plan sets how many help centers a workspace can hold. Once you are at that number, creating another is blocked until you upgrade.\n\n## Create the app\n\n1. Open your workspace home in the dashboard.\n2. Find the **Public Surfaces** section and click **Create Help Center**.\n3. Enter a **Title**. This names the app across your dashboard, and it stands in publicly as the site name until you set a header title and upload a logo. It has to be at least 3 characters.\n4. Pick the **Language**. This is the language your public site is served in and it sets the reading direction of the layout. Choose carefully: it is set once, at creation, and is not editable from the settings page afterwards.\n5. Add a **Description** if you want one. It is optional.\n6. Click **Create App**.\n\nMando opens the new help center on its Overview page, ready for content.\n\n## What to do next\n\n1. Create your first collection and write a few articles, then publish them.\n2. Set the title readers see at the top of the site, and upload your logo.\n3. Connect a custom domain if you have one, and add the DNS records it shows you.\n4. Switch the help center on and open the preview to check it as a reader.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screencapture-dashboard-mando-cx-org-2xj1unr-mw4n-pwp-sy-vwfz-lvk-xy-u7-public-pages-2026-08-05-09-56-38-y1RFTxt23zoqICLM2ArHFSEuyoMJhq.png)

\n\n\n## Related articles\n\n- [What the Mando Help Center is](https://mando.cx/help/articles/a63vea7soeja-what-the-mando-help-center-is)\n- [How languages work on your help center](https://mando.cx/help/articles/hl6lh9pu3owi-how-languages-work-on-your-help-center)\n- [Set your help center site title](https://mando.cx/help/articles/ol47vr4wczla-set-your-help-center-site-title)\n- [Turn your help center on or off](https://mando.cx/help/articles/seoyekknuzqk-turn-your-help-center-on-or-off)\n- [Preview your live help center](https://mando.cx/help/articles/w3ueqmvayykb-preview-your-live-help-center)",{"_53":252,"_253":1405},[1406,1411,1417,1447,1453,1531,1536,1542,1573,1580,1584,1591,1596,1645],{"_53":256,"_257":1407,"_253":1408},{"_259":-5},[1409],{"_147":1410,"_53":147},"A help center is created the same way as any other Mando app: choose the type, name it, pick its language, and confirm. It takes under a minute, but two of the choices are hard to change later.",{"_53":264,"_257":1412,"_253":1414},{"_32":1413,"_267":268,"_259":-5},"c563c753-9fdd-4880-9daa-c6c33e2a31d3",[1415],{"_147":1416,"_53":147},"Before you start ",{"_53":367,"_257":1418,"_253":1419},{"_277":27},[1420,1433,1440],{"_53":280,"_253":1421},[1422],{"_53":256,"_257":1423,"_253":1424},{"_259":-5},[1425,1427,1431],{"_147":1426,"_53":147},"The Help Center is available on the ",{"_147":1428,"_53":147,"_289":1429},"Light",[1430],{"_53":292},{"_147":1432,"_53":147}," plan and above. On a lower plan the option is disabled with an upgrade note.",{"_53":280,"_253":1434},[1435],{"_53":256,"_257":1436,"_253":1437},{"_259":-5},[1438],{"_147":1439,"_53":147},"Only an admin can create an app in a workspace.",{"_53":280,"_253":1441},[1442],{"_53":256,"_257":1443,"_253":1444},{"_259":-5},[1445],{"_147":1446,"_53":147},"Your plan sets how many help centers a workspace can hold. Once you are at that number, creating another is blocked until you upgrade.",{"_53":264,"_257":1448,"_253":1450},{"_32":1449,"_267":268,"_259":-5},"62835421-9d57-46ae-9932-056c3692911f",[1451],{"_147":1452,"_53":147},"Create the app",{"_53":273,"_257":1454,"_253":1455},{"_53":-5,"_275":276,"_277":27},[1456,1463,1481,1493,1506,1519],{"_53":280,"_253":1457},[1458],{"_53":256,"_257":1459,"_253":1460},{"_259":-5},[1461],{"_147":1462,"_53":147},"Open your workspace home in the dashboard.",{"_53":280,"_253":1464},[1465],{"_53":256,"_257":1466,"_253":1467},{"_259":-5},[1468,1470,1474,1476,1480],{"_147":1469,"_53":147},"Find the ",{"_147":1471,"_53":147,"_289":1472},"Public Surfaces",[1473],{"_53":292},{"_147":1475,"_53":147}," section and click ",{"_147":1477,"_53":147,"_289":1478},"Create Help Center",[1479],{"_53":292},{"_147":339,"_53":147},{"_53":280,"_253":1482},[1483],{"_53":256,"_257":1484,"_253":1485},{"_259":-5},[1486,1488,1491],{"_147":1487,"_53":147},"Enter a ",{"_147":1034,"_53":147,"_289":1489},[1490],{"_53":292},{"_147":1492,"_53":147},". This names the app across your dashboard, and it stands in publicly as the site name until you set a header title and upload a logo. It has to be at least 3 characters.",{"_53":280,"_253":1494},[1495],{"_53":256,"_257":1496,"_253":1497},{"_259":-5},[1498,1500,1504],{"_147":1499,"_53":147},"Pick the ",{"_147":1501,"_53":147,"_289":1502},"Language",[1503],{"_53":292},{"_147":1505,"_53":147},". This is the language your public site is served in and it sets the reading direction of the layout. Choose carefully: it is set once, at creation, and is not editable from the settings page afterwards.",{"_53":280,"_253":1507},[1508],{"_53":256,"_257":1509,"_253":1510},{"_259":-5},[1511,1513,1517],{"_147":1512,"_53":147},"Add a ",{"_147":1514,"_53":147,"_289":1515},"Description",[1516],{"_53":292},{"_147":1518,"_53":147}," if you want one. It is optional.",{"_53":280,"_253":1520},[1521],{"_53":256,"_257":1522,"_253":1523},{"_259":-5},[1524,1526,1530],{"_147":1525,"_53":147},"Click ",{"_147":1527,"_53":147,"_289":1528},"Create App",[1529],{"_53":292},{"_147":339,"_53":147},{"_53":256,"_257":1532,"_253":1533},{"_259":-5},[1534],{"_147":1535,"_53":147},"Mando opens the new help center on its Overview page, ready for content.",{"_53":264,"_257":1537,"_253":1539},{"_32":1538,"_267":268,"_259":-5},"b2901669-eab7-411c-9a11-89249b8ef78f",[1540],{"_147":1541,"_53":147},"What to do next",{"_53":273,"_257":1543,"_253":1544},{"_53":-5,"_275":276,"_277":27},[1545,1552,1559,1566],{"_53":280,"_253":1546},[1547],{"_53":256,"_257":1548,"_253":1549},{"_259":-5},[1550],{"_147":1551,"_53":147},"Create your first collection and write a few articles, then publish them.",{"_53":280,"_253":1553},[1554],{"_53":256,"_257":1555,"_253":1556},{"_259":-5},[1557],{"_147":1558,"_53":147},"Set the title readers see at the top of the site, and upload your logo.",{"_53":280,"_253":1560},[1561],{"_53":256,"_257":1562,"_253":1563},{"_259":-5},[1564],{"_147":1565,"_53":147},"Connect a custom domain if you have one, and add the DNS records it shows you.",{"_53":280,"_253":1567},[1568],{"_53":256,"_257":1569,"_253":1570},{"_259":-5},[1571],{"_147":1572,"_53":147},"Switch the help center on and open the preview to check it as a reader.",{"_53":480,"_253":1574},[1575,1579],{"_53":483,"_253":1576},[1577],{"_53":256,"_257":1578},{"_259":-5},{"_53":488},{"_53":202,"_257":1581},{"_491":-5,"_492":1582,"_55":-5,"_494":1583},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screencapture-dashboard-mando-cx-org-2xj1unr-mw4n-pwp-sy-vwfz-lvk-xy-u7-public-pages-2026-08-05-09-56-38-y1RFTxt23zoqICLM2ArHFSEuyoMJhq.png","ast_01kz8bd4qfendavqzwabr6czz6",{"_53":480,"_253":1585},[1586,1590],{"_53":483,"_253":1587},[1588],{"_53":256,"_257":1589},{"_259":-5},{"_53":488},{"_53":264,"_257":1592,"_253":1594},{"_32":1593,"_267":268,"_259":-5},"318d9e47-7800-47df-9522-d05009855b44",[1595],{"_147":508,"_53":147},{"_53":367,"_257":1597,"_253":1598},{"_277":27},[1599,1608,1618,1627,1636],{"_53":280,"_253":1600},[1601],{"_53":256,"_257":1602,"_253":1603},{"_259":-5},[1604],{"_147":961,"_53":147,"_289":1605},[1606],{"_53":74,"_257":1607},{"_331":332,"_333":965,"_335":-5,"_336":337},{"_53":280,"_253":1609},[1610],{"_53":256,"_257":1611,"_253":1612},{"_259":-5},[1613],{"_147":1211,"_53":147,"_289":1614},[1615],{"_53":74,"_257":1616},{"_331":332,"_333":1617,"_335":-5,"_336":337},"https://mando.cx/help/articles/hl6lh9pu3owi-how-languages-work-on-your-help-center",{"_53":280,"_253":1619},[1620],{"_53":256,"_257":1621,"_253":1622},{"_259":-5},[1623],{"_147":753,"_53":147,"_289":1624},[1625],{"_53":74,"_257":1626},{"_331":332,"_333":757,"_335":-5,"_336":337},{"_53":280,"_253":1628},[1629],{"_53":256,"_257":1630,"_253":1631},{"_259":-5},[1632],{"_147":733,"_53":147,"_289":1633},[1634],{"_53":74,"_257":1635},{"_331":332,"_333":737,"_335":-5,"_336":337},{"_53":280,"_253":1637},[1638],{"_53":256,"_257":1639,"_253":1640},{"_259":-5},[1641],{"_147":540,"_53":147,"_289":1642},[1643],{"_53":74,"_257":1644},{"_331":332,"_333":544,"_335":-5,"_336":337},{"_53":256,"_257":1646},{"_259":-5},{},[558],["D",1785913071578],"07e552f6d2edc3333baf0ade8a5732c8063b8cc7c529cd5ef4aebee881eb0667",{"_32":1652,"_34":1653,"_36":1654,"_38":39,"_5":6,"_40":33,"_41":1655,"_43":-5,"_44":9,"_45":-5,"_46":47,"_48":1656,"_49":216,"_51":216,"_52":216,"_53":246,"_55":961,"_57":58,"_59":1657,"_61":1658,"_62":1659,"_63":1660,"_64":1867,"_66":67,"_68":67,"_69":-5,"_70":1868,"_72":27,"_73":27,"_74":-5,"_75":-5,"_76":-5,"_77":1869,"_78":560,"_80":1870,"_81":-5},"cnt_01ky58bdjeeh6rc457fnsv3crd",["D",1784735446615],["D",1785914124507],"a63vea7soeja",["D",1785914116590],"A Mando help center is a public site of articles you write yourself. See what it holds, where it lives, and what must be ready before readers find it.","

A Mando help center is a public self-serve site that you write yourself. You group articles into collections, publish them, and readers browse or search them without opening a conversation with your team.

What you publish into it

A help center holds two things, and you create both in the dashboard:

Collections group related articles, such as Getting Started or Billing.
Articles are the pages readers open. Every article starts as a draft, and only published articles appear on the public site.

Nothing is generated for you and nothing is pulled in from your website. The site shows exactly the articles you write. If you already organise material in your content library, Organize your content library using collections follows the same idea.

Where your help center lives

Every help center gets its own public web address the moment you create it. Until you connect a domain of your own, that address is a Mando one built from the app. Connect a custom domain and the site serves on yours instead.

The site only answers visitors while the help center is switched on. While it is off, visitors are sent away and search engines are told not to crawl it.

What you need before it goes live

A plan that includes the Help Center. It is available from the Light plan upward, so on lower plans the option is greyed out.
An admin account, because creating an app and editing its settings are admin actions.
At least one published article, so the site has something to show readers.

What a help center does not do

It does not translate your articles. Each language you publish in is written separately.
It does not show drafts. A draft article address returns a not found page until you publish it.
It does not need a reader login. Everything on the site is public to anyone with the address.

","A Mando help center is a public self-serve site that you write yourself. You group articles into collections, publish them, and readers browse or search them without opening a conversation with your team.\n\n## What you publish into it \n\nA help center holds two things, and you create both in the dashboard:\n\n- **Collections** group related articles, such as Getting Started or Billing.\n- **Articles** are the pages readers open. Every article starts as a draft, and only published articles appear on the public site.\n\nNothing is generated for you and nothing is pulled in from your website. The site shows exactly the articles you write. If you already organise material in your content library, [Organize your content library using collections](https://mando.cx/help/articles/t7rvozv97sqm-organize-your-content-library-using-collections) follows the same idea.\n\n## Where your help center lives\n\nEvery help center gets its own public web address the moment you create it. Until you connect a domain of your own, that address is a Mando one built from the app. Connect a custom domain and the site serves on yours instead.\n\nThe site only answers visitors while the help center is switched on. While it is off, visitors are sent away and search engines are told not to crawl it.\n\n## What you need before it goes live\n\n- A plan that includes the Help Center. It is available from the Light plan upward, so on lower plans the option is greyed out.\n- An admin account, because creating an app and editing its settings are admin actions.\n- At least one published article, so the site has something to show readers.\n\n## What a help center does not do\n\n- It does not translate your articles. Each language you publish in is written separately.\n- It does not show drafts. A draft article address returns a not found page until you publish it.\n- It does not need a reader login. Everything on the site is public to anyone with the address.\n\n

\n\n\n![](https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-slhiuOH356jbbJ0JbqGsTgogIN0wKA.png)

\n\n\n## Related articles\n\n- [Create your help center](https://mando.cx/help/articles/rp2ojcjjq6nb-create-your-help-center)\n- [How languages work on your help center](https://mando.cx/help/articles/hl6lh9pu3owi-how-languages-work-on-your-help-center)\n- [Turn your help center on or off](https://mando.cx/help/articles/seoyekknuzqk-turn-your-help-center-on-or-off)\n- [Preview your live help center](https://mando.cx/help/articles/w3ueqmvayykb-preview-your-live-help-center)\n- [Compare Mando plans and pricing](https://mando.cx/help/articles/wvhjjgbjixcw-compare-mando-plans-and-pricing)",{"_53":252,"_253":1661},[1662,1667,1673,1678,1703,1716,1722,1727,1732,1738,1762,1768,1792,1799,1803,1810,1815,1865],{"_53":256,"_257":1663,"_253":1664},{"_259":-5},[1665],{"_147":1666,"_53":147},"A Mando help center is a public self-serve site that you write yourself. You group articles into collections, publish them, and readers browse or search them without opening a conversation with your team.",{"_53":264,"_257":1668,"_253":1670},{"_32":1669,"_267":268,"_259":-5},"593d4e16-d940-4af9-8b37-0df3b7f13fd3",[1671],{"_147":1672,"_53":147},"What you publish into it ",{"_53":256,"_257":1674,"_253":1675},{"_259":-5},[1676],{"_147":1677,"_53":147},"A help center holds two things, and you create both in the dashboard:",{"_53":367,"_257":1679,"_253":1680},{"_277":27},[1681,1692],{"_53":280,"_253":1682},[1683],{"_53":256,"_257":1684,"_253":1685},{"_259":-5},[1686,1690],{"_147":1687,"_53":147,"_289":1688},"Collections",[1689],{"_53":292},{"_147":1691,"_53":147}," group related articles, such as Getting Started or Billing.",{"_53":280,"_253":1693},[1694],{"_53":256,"_257":1695,"_253":1696},{"_259":-5},[1697,1701],{"_147":1698,"_53":147,"_289":1699},"Articles",[1700],{"_53":292},{"_147":1702,"_53":147}," are the pages readers open. Every article starts as a draft, and only published articles appear on the public site.",{"_53":256,"_257":1704,"_253":1705},{"_259":-5},[1706,1708,1714],{"_147":1707,"_53":147},"Nothing is generated for you and nothing is pulled in from your website. The site shows exactly the articles you write. If you already organise material in your content library, ",{"_147":1709,"_53":147,"_289":1710},"Organize your content library using collections",[1711],{"_53":74,"_257":1712},{"_331":332,"_333":1713,"_335":-5,"_336":337},"https://mando.cx/help/articles/t7rvozv97sqm-organize-your-content-library-using-collections",{"_147":1715,"_53":147}," follows the same idea.",{"_53":264,"_257":1717,"_253":1719},{"_32":1718,"_267":268,"_259":-5},"3663ecc9-0d75-4045-a25c-77bb74b9c501",[1720],{"_147":1721,"_53":147},"Where your help center lives",{"_53":256,"_257":1723,"_253":1724},{"_259":-5},[1725],{"_147":1726,"_53":147},"Every help center gets its own public web address the moment you create it. Until you connect a domain of your own, that address is a Mando one built from the app. Connect a custom domain and the site serves on yours instead.",{"_53":256,"_257":1728,"_253":1729},{"_259":-5},[1730],{"_147":1731,"_53":147},"The site only answers visitors while the help center is switched on. While it is off, visitors are sent away and search engines are told not to crawl it.",{"_53":264,"_257":1733,"_253":1735},{"_32":1734,"_267":268,"_259":-5},"22fede82-fbc1-49be-b6cb-9287675d7208",[1736],{"_147":1737,"_53":147},"What you need before it goes live",{"_53":367,"_257":1739,"_253":1740},{"_277":27},[1741,1748,1755],{"_53":280,"_253":1742},[1743],{"_53":256,"_257":1744,"_253":1745},{"_259":-5},[1746],{"_147":1747,"_53":147},"A plan that includes the Help Center. It is available from the Light plan upward, so on lower plans the option is greyed out.",{"_53":280,"_253":1749},[1750],{"_53":256,"_257":1751,"_253":1752},{"_259":-5},[1753],{"_147":1754,"_53":147},"An admin account, because creating an app and editing its settings are admin actions.",{"_53":280,"_253":1756},[1757],{"_53":256,"_257":1758,"_253":1759},{"_259":-5},[1760],{"_147":1761,"_53":147},"At least one published article, so the site has something to show readers.",{"_53":264,"_257":1763,"_253":1765},{"_32":1764,"_267":268,"_259":-5},"34aea9ca-1e96-4eca-b5a1-379693903c11",[1766],{"_147":1767,"_53":147},"What a help center does not do",{"_53":367,"_257":1769,"_253":1770},{"_277":27},[1771,1778,1785],{"_53":280,"_253":1772},[1773],{"_53":256,"_257":1774,"_253":1775},{"_259":-5},[1776],{"_147":1777,"_53":147},"It does not translate your articles. Each language you publish in is written separately.",{"_53":280,"_253":1779},[1780],{"_53":256,"_257":1781,"_253":1782},{"_259":-5},[1783],{"_147":1784,"_53":147},"It does not show drafts. A draft article address returns a not found page until you publish it.",{"_53":280,"_253":1786},[1787],{"_53":256,"_257":1788,"_253":1789},{"_259":-5},[1790],{"_147":1791,"_53":147},"It does not need a reader login. Everything on the site is public to anyone with the address.",{"_53":480,"_253":1793},[1794,1798],{"_53":483,"_253":1795},[1796],{"_53":256,"_257":1797},{"_259":-5},{"_53":488},{"_53":202,"_257":1800},{"_491":-5,"_492":1801,"_55":-5,"_494":1802},"https://xfwuqhn32ahfpsxo.public.blob.vercel-storage.com/org_2xj1unrMw4nPWPSyVwfzLvkXyU7/screenshot-slhiuOH356jbbJ0JbqGsTgogIN0wKA.png","ast_01kz8cd192f6d9jscn1eh9eags",{"_53":480,"_253":1804},[1805,1809],{"_53":483,"_253":1806},[1807],{"_53":256,"_257":1808},{"_259":-5},{"_53":488},{"_53":264,"_257":1811,"_253":1813},{"_32":1812,"_267":268,"_259":-5},"3965a33a-33c6-4bb8-ab48-a6d4d9ced1fb",[1814],{"_147":508,"_53":147},{"_53":367,"_257":1816,"_253":1817},{"_277":27},[1818,1827,1836,1845,1854],{"_53":280,"_253":1819},[1820],{"_53":256,"_257":1821,"_253":1822},{"_259":-5},[1823],{"_147":764,"_53":147,"_289":1824},[1825],{"_53":74,"_257":1826},{"_331":332,"_333":768,"_335":-5,"_336":337},{"_53":280,"_253":1828},[1829],{"_53":256,"_257":1830,"_253":1831},{"_259":-5},[1832],{"_147":1211,"_53":147,"_289":1833},[1834],{"_53":74,"_257":1835},{"_331":332,"_333":1617,"_335":-5,"_336":337},{"_53":280,"_253":1837},[1838],{"_53":256,"_257":1839,"_253":1840},{"_259":-5},[1841],{"_147":733,"_53":147,"_289":1842},[1843],{"_53":74,"_257":1844},{"_331":332,"_333":737,"_335":-5,"_336":337},{"_53":280,"_253":1846},[1847],{"_53":256,"_257":1848,"_253":1849},{"_259":-5},[1850],{"_147":540,"_53":147,"_289":1851},[1852],{"_53":74,"_257":1853},{"_331":332,"_333":544,"_335":-5,"_336":337},{"_53":280,"_253":1855},[1856],{"_53":256,"_257":1857,"_253":1858},{"_259":-5},[1859],{"_147":1860,"_53":147,"_289":1861},"Compare Mando plans and pricing",[1862],{"_53":74,"_257":1863},{"_331":332,"_333":1864,"_335":-5,"_336":337},"https://mando.cx/help/articles/wvhjjgbjixcw-compare-mando-plans-and-pricing",{"_53":256,"_257":1866},{"_259":-5},{},[558],["D",1785914122928],"b1cfed05f06cecaedef1ccc6993be59f71eeb43f342fa5d590b8c45b0e126615","actionData","errors"]

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