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No Facebook Pages found when connecting Messenger

What to do when Mando says that no Facebook Pages were found while you connect Messenger, and how to make sure that the right Page is available to select.

Written by: Malaz Madani45 minutes ago1 min read

While connecting Messenger, Mando showed No Facebook Pages found. Make sure you manage at least one Facebook Page. There was no Page to choose, so the connection could not finish.

Why it happens

  • The account you signed in with does not manage any Facebook Page.
  • You signed in with a personal account rather than the one that manages your business Page.
  • The Page permission was unchecked on the permissions screen, so no Pages were shared.

How to fix it

  1. Confirm in Facebook that your account is listed as a manager of the Page you want to connect.
  2. In Mando, select Connect on the Messenger card again.
  3. Sign in with the account that manages the Page.
  4. On the permissions screen, keep every permission enabled, especially the ones about your Pages.
  5. If you are asked which Pages to share, select the Page you want rather than leaving the selection empty.

Frequently asked questions

I definitely manage a Page. Why is it not listed?

The most likely reason is that Page access was not granted during the permissions step. Reconnect and leave every permission on.

Do I need a Page at all?

Yes. Messenger conversations belong to a Page, so one is required.

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