If you installed Mando from the Shopify App Store, your subscription is billed through Shopify and appears on your Shopify bill rather than being charged to a card in Mando.
Steps
- Open Billing in Mando.
- Choose the plan you want.
- You are sent to your Shopify admin to approve a recurring charge. Shopify shows you the amount and how often it recurs.
- Approve it.
- Shopify returns you to Mando, and your new plan is active.
If you do not approve
Nothing changes. Declining or closing the approval screen leaves you on your current plan, and you can start again whenever you like.
After you subscribe
Your Mando Billing page shows that your subscription is billed through Shopify, with a button to manage it in your Shopify admin.
From then on, plan changes, add-ons and cancellation are all done in Shopify rather than in Mando.
If your plan does not update straight away
Mando checks with Shopify rather than being told instantly, so there can be a short delay. Use the refresh control on the Billing page to check again rather than approving a second charge.
If you already pay Mando directly
You cannot hold two subscriptions at once. If you already pay by card, Mando tells you to cancel that first before subscribing through Shopify.
Frequently asked questions
Where do I see the charge?
On your Shopify bill, alongside your other app charges.
Can I switch to paying Mando directly later?
Cancel in Shopify first, then subscribe in Mando.
What if I uninstall the Shopify app?
Uninstalling ends the Shopify charge and your workspace returns to the free plan.