How messages work.
Every Mando AI plan includes a monthly message allowance. Each time your AI agent replies, it uses messages from that allowance. Different models cost different amounts, so you can match the model to the job.
The basics
A reply uses messages.
Every time your AI agent answers a customer, it draws from your monthly allowance. Messages reset at the start of each billing cycle.
Bigger models cost more.
Smaller, faster models cost 1 message per reply. Larger, more capable models cost up to 5. Pick the one that fits the task.
Switch anytime.
Change the model on any agent in one click. Try the same question on different models and see which answer you prefer.
Cost per model
Higher-cost models are built for complex reasoning and longer context. Lower-cost models are ideal for routine replies at scale.
Good to know
- Messages reset at the start of every billing cycle.
- Switching models costs nothing, try them side by side.
- For high-volume inboxes, a small model handles most questions. Reserve the larger ones for the hard stuff.
- Running low? Top up messages from your dashboard without changing your plan.
Start with what you need.
Pick a plan, try a few models, and adjust as you go.