Restaurant AI Chatbot

A restaurant AI chatbot that answers, books tables and takes orders on WhatsApp and Instagram

Turn Mando AI into a smart receptionist for your restaurant or cafe. It answers questions about the menu, prices, branches, working hours and offers, and collects food orders and table reservations across WhatsApp, Instagram, Messenger, web, voice and email. The important cases go to your team with full context.

Start for freeBook a demo

No credit card required. Add your menu and go live in minutes.

24/7Replies after hours and during rush hour
6 channelsWhatsApp, Instagram, Messenger, web, voice, email
<5 secAverage reply time

Trusted by businesses across Saudi Arabia and the Gulf. Works with the platforms your restaurant already uses.

Drive7Family MallRoutechSallaZidWhatsAppInstagram

The problem

Every minute you take to reply can send an order or a booking to a competitor

Hungry customers do not wait long. The restaurant that answers first wins the order.

During rush hour, WhatsApp fills up with orders and questions

The same questions repeat: menu, prices, delivery, branches, working hours. And your team is busy with the floor and the kitchen.

Customers ask after closing time and buy from whoever replies first

In restaurants and cafes the decision is fast. The 11 pm message that waits until morning has usually become someone else's order.

Instagram brings orders in, but the messages get lost

A customer sees a reel or a story and asks about a dish or an offer. If the reply is late, the excitement cools and the order is gone.

Phone calls interrupt the team with the same questions

"Are you open?", "Any tables free?", "Where is the branch?", "Do you deliver?" Repeated questions that pull your team away mid-shift.

How Mando AI solves it

An AI restaurant assistant that replies like your team, not like a canned bot

Not a button-and-menu bot. This restaurant virtual receptionist is an AI customer service chatbot that answers from your real restaurant knowledge and collects details like your best front-of-house person.

Reads your menu, prices and branches

Answers about items, prices, add-ons, offers and working hours from the content you added. It never invents information that does not exist.

Understands customers in Arabic or English

Understands Gulf dialects and replies in the customer's own language. A natural reply that sounds like your team, not a stiff machine translation.

Asks for missing details before handing over an order

Order with no branch? Booking with no time? It asks one more question, completes the details, and the order reaches your team ready to fulfil.

Hands complaints and special requests to a human instead of guessing

Sensitive cases reach your team with a conversation summary and everything the agent collected, so nobody starts from zero.

Capabilities

From "can I see the menu?" to an order ready for your team

Everything restaurant and cafe customers ask about, and how the restaurant chatbot handles it.

What the customer asks aboutHow Mando AI helps
Menu and branches
Menu and pricesExplains items, prices, add-ons and offers from your restaurant content.
Branches and working hoursAnswers "which branch is closest?" and "are you open now?" from each branch's data.
Orders and reservations
Table reservationsCollects the name, phone, branch, time, party size and occasion.
WhatsApp ordersCollects the order details and prepares them for your team or connected system.
Large and corporate ordersCaptures catering and event order details instead of losing them in the inbox.
Channels and follow-up
Instagram messagesReplies to DMs and to story and reel replies.
Customer callsThe voice agent answers repeated questions and passes the important calls to the team.
Order complaintsCollects the details and passes them to your team with a conversation summary.

How it works

Add your menu, and let Mando AI answer from your own knowledge

Five simple steps, no technical team needed.

1

Add your menu and branches

Prices, items, add-ons, working hours, offers and policies.

2

Connect your channels

WhatsApp, Instagram, Messenger, website, voice and email.

3

Define your order and booking flows

Which data does it collect? When does it hand over to a human? When does it ask one more question?

4

Test real conversations

Menu, order, booking, complaint, offer, branch, occasion.

5

Go live and monitor

See the most repeated questions and improve the knowledge over time.

Pricing

Simple usage-based pricing

Start free, upgrade as message volume grows. No per-seat fees when you add your team.

Free
$0

Try it on one channel with a monthly message allowance.

Light
$19 /mo

Live chat, a shared inbox, a help center and more knowledge.

Most popularGrowth
$59 /mo

All channels, restaurant knowledge, and custom AI actions.

Business
$149 /mo

Higher volume, more seats, priority support. Great for multi-branch restaurants.

See full Mando AI pricing details, including message bundles and add-ons.

FAQ

Questions restaurant owners ask before starting

What is a restaurant AI chatbot?+
A restaurant AI chatbot is a smart receptionist that answers your customers automatically. Mando AI reads your menu, branches and offers, answers questions on WhatsApp, Instagram and your website, and collects order and reservation details for your team.
Can it take food orders on WhatsApp?+
Yes. As a WhatsApp chatbot for restaurants, Mando AI collects the order details from the customer, items, add-ons, branch and pickup or delivery preference, then hands the order to your team or connected system ready to fulfil.
Does it reply to Instagram DMs?+
Yes. It replies to direct messages and to story and reel replies, so a customer who just saw a dish or an offer gets an answer while they are still interested.
Can it show the menu and prices?+
Yes. It explains items, prices, add-ons and offers from the restaurant content you added. It never invents items or prices that do not exist.
Does it book tables automatically?+
As a restaurant reservation chatbot it collects every booking detail, name, phone, branch, time, party size and occasion, and hands it to your team. It only confirms a reservation as final when there is a clear, tested integration or confirmation step.
Does it work for restaurants with multiple branches?+
Yes. It answers questions like "which branch is closest?" and "are you open now?" from the branch data and working hours you added for each location.
Does it speak Arabic and Gulf dialects?+
Yes. It understands Arabic, English and Gulf dialects, and replies in the customer's own language, a natural reply rather than a stiff machine translation.
Does it work after hours and during rush hour?+
Yes, it works around the clock. During rush hour it answers every message at the same moment, and after hours it keeps collecting orders and reservations instead of leaving them until morning.
Does it replace a POS system or a delivery app?+
No. Mando AI is a smart conversation layer on top of your customer channels, not a cash register or a delivery app. It answers from your restaurant knowledge, collects order and reservation details, and sends the important cases to your team.
What happens if a customer asks about an item you do not have?+
It does not guess. If the information is not in your restaurant knowledge, it says so clearly or hands the conversation to a team member with full context.
Can it hand the conversation to a human?+
Yes. Complaints, special requests and unconfirmed cases are handed to a team member with a conversation summary and every detail the agent collected.
Is it a good fit for cafes and small restaurants?+
Yes. An AI chatbot for cafes can start with one channel and one menu in minutes, then add more channels and branches as the place grows.

The channels and capabilities shown reflect the actual Mando AI platform, and the page includes no performance numbers for specific customers. Last updated: July 2026.

30+

AI models, switch per agent in one click

7

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Malaz Madani

Founder, Mando AI