AI Chatbot for Travel Agencies

An AI chatbot for travel agencies that answers travellers and prepares trip requests

Use Mando AI as an AI travel assistant for your agency. It answers destination, package, visa, offer and schedule enquiries across WhatsApp, Instagram, web, voice and email, then collects the trip details and hands serious customers to your team with full context.

Start for freeBook a demo

No credit card required. Add your travel programs and go live in minutes.

24/7Replies after hours and in peak season
6 channelsWhatsApp, Instagram, Messenger, web, voice, email
Clean leadTrip details ready before the sales call

Trusted by businesses across Saudi Arabia and the Gulf, and works on the channels your customers use

Drive7Family MallRoutechWhatsAppInstagramMessenger

The problem

A traveller never asks one question, they are trying to build a whole trip

Every travel conversation starts incomplete, and your team spends its time organising questions instead of selling the trip.

Travel messages start very broad

"I want a trip to Turkey", "How much is Malaysia?", "Do you have a honeymoon package?", "Do I need a visa?" Each one opens a long conversation.

Consultants repeat the same qualifying questions

Destination, dates, number of travellers, budget, hotel level, trip length. The same questions with every customer, all day long.

Instagram sparks fast interest that quickly cools

A customer sees an offer or a reel about a destination, sends "details?", then drifts away if the reply takes a few minutes.

WhatsApp turns into an unsorted request list

Every customer sends a partial detail, and the team starts from zero on each conversation, collecting the details by hand.

After hours, serious requests go cold

In travel, customers compare several agencies. The first team to reply usefully wins the opportunity, the rest reply too late.

Opportunities get lost between channels

WhatsApp, Instagram, Messenger and email, with messages scattered and no single inbox to gather and qualify them.

How Mando AI solves it

A smart travel assistant that collects the trip details before your team steps in

Not a "press 1 or 2" bot. It is an AI customer service chatbot that answers from your real travel programs, asks the missing questions, and prepares a clean request for the sales team.

Answers from your programs, offers and policies

Answers about destinations, packages, offers and general requirements from the content your agency adds. It never invents a price or availability.

Asks about destination, dates and budget

It collects the missing trip details step by step, so your team receives a complete request instead of a broad message.

Distinguishes trip types

Honeymoon, family trip, business travel, medical, Umrah or group. Each type has different qualifying questions the agent knows.

Hands serious conversations to a travel consultant

High-intent requests and sensitive cases reach your team with a clear summary, across WhatsApp, Instagram, Messenger, web, voice and email.

Capabilities

From "I want the right trip" to a request ready for your travel team

Everything the traveller wants, and how the agent turns it into a clean opportunity.

What the traveller wantsHow Mando AI helps
Planning and offers
Destination ideasAsks about budget, season, number of days and trip type, then points to the right options from your programs.
Travel offersExplains the available offers, trip length, what the offer includes, and what needs the team to confirm.
Visas and requirementsAnswers from your agency's approved content, and refers sensitive cases to the team.
Lead capture and qualification
Quote requestCollects destination, dates, number of travellers, departure city, budget and hotel or flight requirements.
Honeymoon tripsAsks about taste, budget, trip length and the hotel level the couple wants.
Family tripsCollects children's ages, number of rooms, destination and the activities they want.
Group tripsCollects the number of travellers, purpose, dates, and transport and itinerary needs.
Umrah and religious tourismExplains programs and requirements from agency content, and hands the final booking to the team.
Channels and follow-up
Instagram enquiriesReplies to DMs, stories and reels when a customer asks about an offer or a destination.
Voice callsAnswers repeated questions and hands serious requests to a travel consultant.
Post-bookingAnswers general questions about the program, schedule, documents and contact points.

How it works

Add your programs… and let Mando AI qualify the traveller before the sales call

Five simple steps, no technical team needed.

1

Add your agency knowledge

Destinations, programs, approximate prices where allowed, documents, policies and frequent questions.

2

Connect your channels

WhatsApp, Instagram, Messenger, website, voice and email.

3

Define the qualifying questions

Destination, dates, number of travellers, budget, trip length and trip type.

4

Test real conversations

Honeymoon, family, Umrah, offers, visas, groups, quote request.

5

Hand serious opportunities to the team

Every request reaches a travel consultant with a clear summary instead of a scattered chat.

Pricing

Simple usage-based pricing

Start free, upgrade as enquiry volume grows. No per-seat fees when you add your sales team.

Free
$0

Try it on one channel with a monthly message allowance.

Light
$19 /mo

Live chat, a shared inbox, a help center and more knowledge.

Most popularGrowth
$59 /mo

All channels, agency knowledge, and custom AI actions.

Business
$149 /mo

Higher volume, more seats, priority support, and CRM connection.

See full Mando AI pricing details, including message bundles and add-ons.

FAQ

Common questions about the travel and tourism chatbot

What is a travel agency chatbot?+
A travel agency chatbot is an AI travel assistant that answers travellers automatically. Mando AI replies from your agency's programs, offers and policies on WhatsApp, Instagram and web, collects trip details like destination, dates, budget and party size, then hands serious leads to a travel consultant.
Does it work on WhatsApp for travel agencies?+
Yes. As a WhatsApp chatbot for travel agencies, it answers travel enquiries, sends program details, collects trip data and follows up with customers. WhatsApp is a primary channel, but it also works on Instagram, Messenger, web, voice and email.
Does it reply to Instagram messages about travel offers?+
Yes. It replies to DMs and to story and reel replies. When a customer asks about a destination offer they saw, it understands they came from the campaign, collects their details, and raises the lead to your team.
Can it recommend destinations to travellers?+
It asks about budget, season, number of days and trip type, then points the traveller to the right options from your agency's programs. It never invents destinations or prices that do not exist.
Does it collect travel quote request details?+
Yes. It collects destination, dates, number of travellers, departure city, budget and hotel or flight requirements, then hands the sales team a clean request ready to price.
Can it handle honeymoon trips?+
Yes. It distinguishes honeymoon trips from family, business and group travel, and asks the right questions for each, such as taste, duration and hotel level.
Is it suitable for family and group trips?+
Yes. For families it collects children's ages, number of rooms and activities. For groups it collects the number of travellers, purpose, dates and transport and itinerary needs.
Does it answer visa questions?+
It answers visa and requirement questions only from your agency's approved content, and hands sensitive or unverified cases to your team. It does not issue visas or confirm approval.
Can it book flights or hotels automatically?+
No. Mando AI is not a flight or hotel booking system. It collects trip details and qualifies the traveller, and any final booking or payment happens through your team or system, or via a clear, tested integration.
Does it issue visas?+
No. It does not issue visas or give legal immigration advice. It explains general requirements from your agency's approved content and hands the request to your team to complete the process.
Does it work in Arabic and English?+
Yes. It understands Arabic, English and Gulf dialects, and replies in the traveller's own language, a natural reply rather than a machine translation.
Does it hand the customer to a travel consultant?+
Yes. Serious requests and sensitive cases are handed to a travel consultant with a clear summary of everything the agent collected, so the consultant starts ahead instead of from zero.
Is it suitable for Umrah and religious tourism companies?+
Yes. It explains Umrah programs and requirements from your agency content, collects group details and dates, and hands the final booking to your team.
Can it connect to a CRM or a request form?+
Yes. Qualified requests can be routed to a CRM or a request form via a custom smart action, so the lead reaches your team where they actually work.

The channels and capabilities shown reflect the actual Mando AI platform, and the page includes no performance numbers for specific customers. Last updated: July 2026.

30+

AI models, switch per agent in one click

7

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Malaz Madani

Founder, Mando AI