Regional AI agent

AI agent for Saudi and GCC businesses

Run an AI agent that answers your customers on WhatsApp, your website, Instagram, Messenger, email and voice. Built for support and sales teams in Saudi Arabia and the GCC that need fast Arabic-first replies, clear human handoff, and one unified experience instead of juggling separate tools.

Start freeBook a demo

No credit card required. Fast setup. Built for small and mid-size teams.

Arabic-firstArabic and English
6 channelsIn one inbox
Human handoffWith full context

Trusted by teams that sell and support on the platforms they use every day

Drive7Family MallRoutechSallaShopifyWhatsApp

Why now

Why Saudi and GCC businesses need an AI agent now

Your customers message at all hours on more than one channel, and your team is finite. The gap between what the customer expects and what the team can handle is what costs you sales and time.

WhatsApp is now the main support and sales channel

Most customers message on WhatsApp and expect a fast reply, while the team hops between apps and loses messages.

Customers expect answers outside working hours

The question comes at night or on the weekend, and by the time the team replies in the morning, the customer has bought elsewhere.

The same questions repeat all day

Order status, shipping, returns, booking, pricing, product availability and policies eat your team's time.

Hiring more agents does not fix it

More headcount is costly and does not solve fragmented knowledge. An AI agent answers faster and frees your team for sensitive, complex cases.

An agent that understands context

Not a rigid chatbot, an AI agent that understands context

Traditional chatbots follow a fixed flow. The Mando AI agent understands the customer's intent, answers from your business knowledge, and knows when to bring in a human.

Answers from your business knowledge

From your website, help center, policies and product or store data when connected, not generic answers.

Understands intent, not just keywords

It recognizes what the customer actually wants instead of matching a keyword, so it replies with something relevant from the first message.

Hands off to a human when needed

It handles the repetitive, and routes sensitive cases to your team with full context so the customer never repeats themselves.

What it does

One agent across every channel and workflow

From the first question to the handover, across the channels your customers already use.

CapabilityWhat you get
Channels
WhatsAppAI-powered support on your WhatsApp business number.
Website chatAn AI agent right on your site.
InstagramDMs and story replies, answered in the same inbox.
MessengerFacebook messages handled by the agent.
EmailEmail tickets answered from your knowledge.
VoiceAn Arabic voice agent alongside chat.
Support workflows
Order status and shippingAnswers "where is my order" and delivery questions.
Product availability and pricingReplies from your catalog and price list.
Returns, exchange and bookingHandles policy and booking questions and routes them.
Lead collectionCaptures interested customers' details for your sales team.
Escalation and summariesRoutes to a human with the full conversation summary.
Knowledge and control
Answers grounded in your contentBuilt from your website, help center and files.
Human handoff with full contextThe full conversation moves to your team when needed.
Team permissions and knowledge controlClearer control over sources and who can act.

How to start

Start your AI agent in minutes

Five simple steps, no developer.

1

Add your knowledge

Your website, help center or files.

2

Connect your channels

Such as WhatsApp and your website.

3

Test the replies

Before you go live with customers.

4

Turn the agent on

On real conversations.

5

Monitor and improve

Refine the knowledge over time.

Pricing

Simple pricing that grows with your team

Start free and upgrade as your channels and conversations grow.

Free
$0

Try it on one channel with a monthly message allowance.

Light
$19 /mo

Live chat, shared inbox, a help center and more knowledge.

Most popularGrowth
$59 /mo

All channels, the shared inbox and custom AI actions.

Business
$149 /mo

Higher volume, more seats and priority support.

See the full Mando AI pricing breakdown.

FAQ

Frequently asked questions

What is an AI agent for businesses?+
It is an AI system that answers your customers automatically across your channels, such as WhatsApp, your website, Instagram, email and voice. It understands the customer's question, answers from your business knowledge, and hands the conversation to a human when needed, instead of following a fixed script like a traditional chatbot.
Is Mando AI suitable for Saudi businesses?+
Yes. Mando AI is built for teams serving customers who speak Arabic and English across WhatsApp, website and social channels, and it fits small, mid-size and growing businesses in Saudi Arabia and the GCC.
Does Mando AI support Arabic?+
Yes. It supports Arabic and English and replies in the language the customer wrote in. For the full Arabic capabilities, see the Arabic AI page.
Does Mando AI understand Gulf dialects?+
It handles Arabic including Gulf, Levantine and Egyptian dialects, and replies in a natural style close to your customer rather than a stiff translation.
Does Mando AI work on WhatsApp?+
Yes, it works on WhatsApp alongside your website, Instagram, Messenger, email and voice. But the value is not one channel, it is a unified inbox and one agent across every channel.
Can Mando AI connect to Salla, Shopify or WooCommerce?+
Yes, it can connect to Salla, Shopify and WooCommerce stores to read order and product data and answer from it. See the e-commerce pages for each platform.
Does Mando AI support voice calls?+
Yes, it supports a voice agent alongside text conversations. See the voice channel page for details.
What is the difference between an AI agent and a WhatsApp chatbot?+
A WhatsApp chatbot usually follows a fixed flow on one channel. An AI agent understands context, answers from your business knowledge across several channels, and hands off to a human when needed, all from one inbox.
Can a conversation be handed to a human agent?+
Yes. When a conversation is sensitive, complex or high value, the full context moves to your team in the same inbox so the agent can continue without the customer repeating themselves.
Do I need a developer to use Mando AI?+
You do not need a developer to start. You add your website, help center or files, connect your channels, and turn the agent on. Deeper integrations can be added later when needed.
Is Mando AI right for small and mid-size businesses?+
Yes. It is designed to be the practical middle ground: stronger than a simple WhatsApp bot, and easier and lighter than a heavy call center platform, with fast setup for small and mid-size teams.
Can Mando AI be used for sales, not just support?+
Yes. Alongside support, the agent helps answer pricing and availability questions, collect interested customers' details, and pass qualified opportunities to your sales team.

Capabilities shown reflect Mando AI's support for the channels (WhatsApp, website, Instagram, Messenger, email, voice), Arabic and English, a unified inbox, human handoff, and training from your own content. Prices shown are examples; the official figures come from the pricing page. This page makes no data-hosting or regulatory-compliance claims. Updated July 2026.

30+

AI models, switch per agent in one click

7

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Malaz Madani

Founder, Mando AI