AI appointment scheduling
AI appointment scheduling that books your customers inside the chat
Mando AI answers customers on WhatsApp, Instagram, Messenger and your website, offers the free times in your calendar, and books the appointment, day or night. It works with Google Calendar, Cal.com and Calendly.
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The problem
Customers want to book in a message, and someone has to be there
Booking by chat is what customers prefer to do. Handling it by hand is what slows you down.
Back-and-forth over times
Every request turns into a thread of "is 4 free?" while someone checks the calendar.
Missed after hours
Requests arrive in the evening and at weekends. By morning, the customer has booked somewhere else.
Menu bots can't answer
A booking chatbot built on buttons can take a time, but not answer "how long does it take?" or "what should I bring?"
How Mando AI solves it
An AI booking agent that answers, then books
Your calendar decides what's free. The agent does the conversation.
Answers before booking
The agent answers from your own website, files and knowledge base, in English or Arabic, so customers book knowing what to expect.
Only real free times
It offers times your calendar shows as open, within the rules you set, and books the one the customer picks.
Confirmed, not assumed
The agent only says an appointment is booked once your calendar has confirmed it.
Your calendar, your choice
Book into Google Calendar, Cal.com or Calendly, one calendar per agent.
Your calendar
An AI booking assistant for the calendar you use
How booking works with each one.
| Calendar | How the agent books |
|---|---|
| Calendars | |
| Google Calendar | Free times from your calendar within the days and hours you set, re-checked before booking. The customer is invited by email. |
| Cal.com | Open times from your event type. Required booking questions are asked in the chat, and Cal.com sends its emails. |
| Calendly | Books in the chat on Calendly's paid plans. On the free plan, sends a one-time link with the customer's details filled in. |
| Channels | |
| Customers book from your WhatsApp Business number. More on WhatsApp booking. | |
| Instagram, Messenger and web chat | The same agent takes bookings in your DMs and on your website. |
| Your team | |
| Hand off when needed | Anything the agent can't settle goes to your team with a summary, sentiment and priority already set. |
| Save the lead too | An AI Action can also send the customer to your CRM, sheet or email list (Growth plan and up). |
Examples
AI appointment booking, by industry
A customer request and the appointment it becomes. Each industry has its own page.
The calendar shown on each card is an example. Each agent books into one calendar.
How it works
Set up AI appointment scheduling in three steps
No AI Action needed for booking: connect a calendar and it works.
Connect your channels
Link WhatsApp, Instagram, Messenger and your website chat, and add the content the AI answers from.
Connect your calendar
On your agent's Tools tab, sign in to Google Calendar, Cal.com or Calendly and set what can be booked.
Switch on bookings
Turn on taking bookings in chats, and the agent starts offering your free times.
Pricing
AI appointment scheduling is on every plan
Booking needs no AI Action, so it works from the Free plan up. Higher plans add credits, seats and AI Actions that save leads to your CRM.
The AI agent and calendar booking, 50 message credits a month.
Live chat and a shared inbox for your team, 600 credits a month.
3,000 credits, 3 seats, and 2 AI Actions to save leads to your CRM.
10,000 credits, 5 seats and 5 AI Actions.
See the full Mando AI pricing, including yearly prices and add-ons.
FAQ
AI appointment scheduling questions
What is AI appointment scheduling?+-
Which calendars does it work with?+-
Is it a booking chatbot or an AI booking agent?+-
Where can customers book?+-
Can it double-book me?+-
Which plan do I need?+-
Does it work in Arabic?+-
Is it an AI receptionist for phone calls?+-
What doesn't it do?+-
Mando AI prices are monthly; yearly billing costs less. The examples on this page are illustrative. Last updated October 2026.
30+
AI models, switch per agent in one click
7
Languages supported, Arabic and English first
24/7
Coverage, no shift scheduling
<5m
Setup per integration
Want to see Mando AI on your data?
Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.
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Malaz Madani
Founder, Mando AI