WhatsApp CRM integration

A WhatsApp CRM integration that answers first, then fills your CRM

Mando AI's agent answers customers on WhatsApp, Instagram, Messenger and your website. When a chat turns into a lead, an AI Action writes it into the tool you already use: HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Klaviyo or Mailchimp.

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Free plan forever, 14-day money-back guarantee

7 toolsCRMs, Google Sheets and email lists, plus any webhook

$0To start, the AI agent included

$59/moGrowth: AI Actions that write to your tools

Teams replying faster with Mando AI

Case study

The problem

Leads start on WhatsApp and get lost before the CRM

Customers would rather message than fill in a form. The message gets an answer, sometimes, and the CRM gets nothing.

Replies from personal phones

The business number lives on one person's phone. Evenings, weekends and busy hours mean slow replies and leads that never get a record.

Data entry by hand

Someone retypes names, numbers and needs from WhatsApp into the CRM. It happens on quiet days and slips on busy ones.

Duplicates and overwrites

Returning customers become second records, or a quick connection overwrites details your team already corrected.

Menus instead of answers

A bot built on fixed buttons collects a phone number but can't answer the question the customer actually asked.

How Mando AI solves it

One AI agent, every CRM you use

It answers the customer, collects what your team needs, and writes it to your tool.

Answers first

WhatsApp, Instagram, Messenger and your website chat reach one agent that answers from your own content, in English or Arabic, day and night.

Writes to your tool

An AI Action, written in plain words, says what to collect and where it goes: a contact and deal, a lead, a row, or a list subscriber.

Checks before it writes

In each CRM it looks the customer up by email or phone first. A record you already have is only filled in, never overwritten.

Consent for email lists

Klaviyo and Mailchimp only get customers who said yes to your emails in the chat.

Your tools

Pick your CRM, sheet or list

What each tool receives, with a page for each one.

Tool	What a chat writes there
CRMs
HubSpot	A contact, created or updated, and a deal at the pipeline stage you pick.
Salesforce	A lead, matched by exact email then phone. Converted leads are left alone.
Zoho CRM	A lead, in any Zoho data center, Saudi Arabia included.
Pipedrive	A lead linked to the right person, created only when new.
Spreadsheets
Google Sheets	One row per lead, a column per detail, plus the date and channel.
Email lists
Klaviyo	A profile, subscribed to your list when the customer says yes.
Mailchimp	A member of your audience on a yes, tagged "Mando AI".
Anything else
Your own system	The AI Action posts the details to any webhook URL.
Mando AI's own profiles	Every customer also gets a profile in Mando AI, across channels, with tags, notes and custom fields.

Examples

Lead generation chatbot examples, by industry

A WhatsApp question, what the AI collects, and where the lead goes. Each industry has its own page.

Real estate

Customer asks"Do you have a furnished one-bedroom near the metro for 12 months?"

AI collectsName, phone, budget, move date

Goes to→ HubSpot: contact and deal

Real estate AI agent →

Car dealers

Customer asks"What would my monthly payment be on the sedan in your ad?"

AI collectsName, phone, company if any, model, down payment

Goes to→ Salesforce: lead

AI agent for car dealerships →

Clinics

Customer asks"Do you do braces for adults? I'd like a consultation."

AI collectsName, phone, treatment

Goes to→ Zoho CRM: lead

WhatsApp bot for clinics →

Restaurants

Customer asks"Can you host a birthday dinner for 25 next Friday?"

AI collectsName, phone, date, guests

Goes to→ Google Sheets: a new row

Restaurant AI chatbot →

Pick one tool per AI Action. A business can run up to 2 AI Actions on Growth and 5 on Business.

How it works

Connect WhatsApp to your CRM in four steps

No developer, no connector chain.

Connect WhatsApp

Embedded signup links your WhatsApp Business number in minutes. Add Instagram, Messenger and your website chat too.

Connect your CRM

On your agent's Tools tab, sign in to HubSpot, Salesforce, Zoho CRM, Google Sheets or Mailchimp, or paste an API key for Pipedrive or Klaviyo.

Write the AI Action

In plain words: when someone wants a quote, collect their name, phone and what they need, then send it to your CRM.

Send a test

Press Send test and check the sample record in your CRM.

Pricing

WhatsApp CRM integration pricing

WhatsApp and the AI agent come with every plan. Writing leads to your tools uses AI Actions, which start on Growth.

Free

The AI agent on WhatsApp and your other channels, 50 message credits a month.

Light

$19 /mo

Live chat and a shared inbox for your team, 600 credits a month.

Most popularGrowth

$59 /mo

2 AI Actions to send leads to your tools. 3,000 credits and 3 seats.

Business

$149 /mo

5 AI Actions, 10,000 credits and 5 seats.

See the full Mando AI pricing, including yearly prices and add-ons.

FAQ

WhatsApp CRM integration questions

What is a WhatsApp CRM integration?+

It connects your WhatsApp Business number to the CRM your team works in, so the people who message you become records there. With Mando AI, an AI agent also answers them first.

Which CRMs does Mando AI work with?+

HubSpot, Salesforce, Zoho CRM and Pipedrive, plus Google Sheets, Klaviyo and Mailchimp. Anything else can receive the details through a webhook. See the HubSpot, Salesforce, Zoho CRM and Pipedrive pages for each one.

Is there a WhatsApp CRM with an AI chatbot?+

Mando AI is both: every customer gets a profile across channels, with tags, notes and custom fields, and its AI agent answers on WhatsApp, Instagram, Messenger and your website. Connect your own CRM when you want the leads there too.

Do I need a CRM at all?+

No. Mando AI keeps a profile for every customer. If you want your own list, Google Sheets is the lightest option.

Will it create duplicates in my CRM?+

In HubSpot, Salesforce, Zoho CRM and Pipedrive it looks the customer up by email or phone first, and only fills in empty fields on a record you already have. Google Sheets gets a new row each time.

Does it work in Arabic?+

Yes. The agent answers in Arabic or English, matching each customer from their first message, and the lead lands in your CRM either way.

Can it book meetings too?+

Yes. Connect Google Calendar or Cal.com and the agent books inside the chat. With Calendly it sends a prefilled booking link. Booking works on every plan.

How much does a WhatsApp CRM integration cost?+

The AI agent and WhatsApp are in every plan, Free included. AI Actions that write to your tools start on Growth at $59 a month, or $49 a month billed yearly.

What doesn't it do?+

It doesn't copy chat transcripts into your CRM, doesn't read CRM records to answer customers, and doesn't sync changes back. It writes new leads and fills in empty fields.

Mando AI prices are monthly; yearly billing costs less. The examples on this page are illustrative. Last updated October 2026.

30+

AI models, switch per agent in one click

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Want to see Mando AI on your data?

Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.

Malaz Madani

Founder, Mando AI