Klaviyo + WhatsApp
Turn every WhatsApp and Instagram chat into a Klaviyo subscriber
Mando AI's agent answers your customers on WhatsApp, Instagram, Messenger and your website. When they say yes to your emails, it subscribes them to the Klaviyo list you pick, and the flows you already built take it from there.
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The problem
Your best subscribers are chatting, not filling in pop-ups
Customers ask about sizes, delivery and stock in DMs. The conversation ends, and the email address never reaches Klaviyo.
DMs don't feed your list
Instagram and WhatsApp chats end with an answer and nothing else. The customer was interested, and they never joined your list.
Pop-ups ask too early
A sign-up form asks before you've helped anyone. In a chat, the right moment comes after the answer.
Consent gets lost
Copying emails from chats into a list skips the one thing that matters: did the customer say yes?
How Mando AI solves it
A conversation first, a Klaviyo subscriber second
The agent helps, asks, and subscribes only on a yes.
A real conversation
The agent answers product, delivery and order questions from your own content, on WhatsApp, Instagram, Messenger and your website, in English or Arabic.
Every chat can grow the list
An AI Action asks if they'd like your emails. On a yes, the profile is subscribed to the Klaviyo list you pick. Without a yes, the profile is saved and nobody is subscribed.
Your flows keep running
New subscribers land in your list, so the welcome and offer flows you built on it start as usual. On a double opt-in list, the subscriber stays pending until they confirm by email.
Existing profiles stay right
Profiles are matched by email. A name already on the profile is kept, the phone number a customer gave your shop is never replaced, and the chat's details are added as a note.
What it does
Klaviyo WhatsApp and Instagram sign-ups, in one agent
From a customer's question to a consented subscriber in your list.
| Capability | What you get |
|---|---|
| Channels | |
| WhatsApp Business | Connect your number in minutes with embedded signup, and the AI answers there. |
| Instagram and Messenger | DMs answered by the same agent, with images and quick replies on Instagram. |
| Website chat | A chat widget for your store, plus proactive messages based on the page a shopper is on. |
| Conversation | |
| Answers from your store | Your website, files and product catalogs from Salla, Zid, Shopify and WooCommerce. |
| Real order lookups | Answers "where is my order?" from Salla, Shopify and WooCommerce. |
| English and Arabic | Each customer is answered in their own language, set from their first message. |
| Klaviyo | |
| Profile by email | Creates the profile, or updates the one you already have. |
| Subscribe on a yes | Email marketing consent is given in the chat. No yes, no subscription. |
| Double opt-in respected | On a list that asks for confirmation, the subscriber stays pending until they confirm. |
| Names and phones kept | An existing name is never replaced, and the phone on file is never overwritten. |
| Nothing gets lost | If Klaviyo refuses a send, your team gets a note on the chat with everything the customer gave. |
| Your team | |
| Hand off to a person | A chat that needs your team arrives with a summary, sentiment and priority already set. |
Examples
What a chat adds to Klaviyo, by industry
A customer question, what the AI collects, and where the subscriber lands. Each industry has its own page.
List names are examples. You pick the list for each AI Action.
How it works
Connect Klaviyo in four steps
A private API key, a sentence, a test.
Connect your channels
Link WhatsApp, Instagram, Messenger and your website chat, and add your store and content.
Add your Klaviyo key
On your agent's Tools tab, paste a Klaviyo private API key.
Write the AI Action
In plain words: after helping, ask if they'd like our emails, collect their email and their answer, then subscribe them in Klaviyo.
Pick the list, then test
Choose the Klaviyo list and press Send test to see the sample profile arrive.
Pricing
Pricing for Klaviyo list growth from chats
The AI agent and your channels come with every plan. Subscribing customers to Klaviyo uses AI Actions, which start on Growth.
The AI agent on WhatsApp, Instagram and your other channels, 50 message credits a month.
Live chat and a shared inbox for your team, 600 credits a month.
2 AI Actions, so chats grow your Klaviyo lists. 3,000 credits and 3 seats.
5 AI Actions, 10,000 credits and 5 seats.
See the full Mando AI pricing, including yearly prices and add-ons.
FAQ
Klaviyo WhatsApp questions
Does Klaviyo work with WhatsApp?+-
How do I add WhatsApp and Instagram contacts to Klaviyo?+-
Is there a Klaviyo chatbot for Instagram?+-
Does it subscribe people without their consent?+-
What happens on a double opt-in list?+-
Will it overwrite my customer profiles?+-
Do my Klaviyo flows still run?+-
How much does it cost?+-
What doesn't it do with Klaviyo?+-
Klaviyo facts from its help center, Getting started with Customer Agent, and its WhatsApp page, checked October 2026. Mando AI prices are monthly; yearly billing costs less. The examples on this page are illustrative. Last updated October 2026.
30+
AI models, switch per agent in one click
7
Languages supported, Arabic and English first
24/7
Coverage, no shift scheduling
<5m
Setup per integration
Want to see Mando AI on your data?
Spend 20 minutes with Malaz Madani, our founder. He'll show you Mando AI answering your customers' real questions, not a canned demo.
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Malaz Madani
Founder, Mando AI