AI Voice Agent

An AI voice agent that answers your phone in Arabic, in seven dialects, on a real number.

Mando AI answers calls to your business number with a named voice, from Gulf and Saudi to Egyptian and Moroccan. It answers from your own content, looks up real orders, and transfers mid-call to a person when the caller needs one.

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7 dialectsArabic voices, Gulf to Morocco

10 credits/minVoice, on every plan including Free

8 channelsPhone and seven more, one inbox

Already running on Mando AI

Drive7Family MallRoutech

The problem

Callers do not wait. They redial someone else.

Your number is on the receipt, on the delivery message and on the map listing, so people call it. More AI call center software does not fix a phone nobody picks up, or a menu that cannot follow the dialect the caller actually speaks.

The phone rings while you are serving someone else

A caller in the shop, a caller on the line, one person to handle both. The one on the line hangs up and calls the next result on the map.

Nobody is there after closing

Orders, bookings and where-is-my-order questions do not stop at 6pm. Right now they reach a dead line, and the caller does not call back.

Your team answers the same question all day

Where is my order, are you open, how much is it, do you deliver here. The same handful of answers, repeated by a person who could be doing something else.

The fix

An AI answering service that picks up in the caller's own dialect

It answers every call on the first ring, in the language the caller is actually speaking. Hear the voices and how a call runs on the voice channel page.

It picks up on the first ring, every time

The agent answers your business number. There is no queue and no hold, because it is not one person taking one call.

It works the hours you do not

You set the working hours and the handover rules, and the agent knows them. Calls that arrive out of hours reach the agent, not a dead line, and the conversation lands in your inbox for the morning.

It answers from your own content

It reads your website, your files, your help center and your product catalog, so the prices, policies and delivery times it says out loud are yours, not invented.

It listens instead of offering a menu

The caller says the thing. The agent detects the language and replies in it, with a named voice in one of seven Arabic dialects or three English accents.

Voices

Nineteen voices. Hear them before you commit.

Thirteen Arabic voices across seven dialects, from Gulf and Saudi to Egyptian and Moroccan, plus six English voices across three accents. Press play on any row to hear exactly what your callers will hear.

Voice	Best for	Lang
A Aria International	English, modern	English
S Sophie British	British English, professional	English
L Linda American	American English, casual	English
J James British	British English, professional	English
A Alex International	English, versatile	English
R Robert American	American English, casual	English
N Noor Gulf Arab	Gulf Arabic, formal	Arabic
H Hessa Emirati	Emirati Arabic, professional	Arabic
Z Zainab Saudi	Saudi Arabic, clear	Arabic
S Sham Syrian	Syrian Arabic, warm	Arabic
M Mariam Egyptian	Egyptian Arabic, expressive	Arabic
Z Zineb Moroccan	Moroccan Arabic, friendly	Arabic
L Layla Levantine	Levantine Arabic, conversational	Arabic
Z Zayed Emirati	Emirati Arabic, authoritative	Arabic
K Khalid Saudi	Saudi Arabic, formal	Arabic
S Sami Syrian	Syrian Arabic, friendly	Arabic
K Kareem Egyptian	Egyptian Arabic, confident	Arabic
Y Youssef Moroccan	Moroccan Arabic, smooth	Arabic
O Omar Gulf Arab	Gulf Arabic, warm	Arabic

Capabilities

What the AI voice agent does on a call

Every row is live today. This is the whole AI answering service, and where a limit exists it is written into the row instead of implied.

Capability	What you get
Answering calls
A number that answers	Point a phone number at the agent and it takes the call. Bring your own carrier over SIP, or use a managed number.
No phone system underneath	It runs without contact center AI software behind it. No dialplan to build, no IVR tree, no queue to staff.
Calls from your website too	The same agent takes web calls through the browser mic, and can open a voice popup based on the page someone is reading.
Call length and timeouts	Configurable call duration from 60 to 1800 seconds, plus inactivity timeouts.
Arabic, actually
Seven Arabic dialects	Gulf, Saudi, Emirati, Levantine, Syrian, Egyptian and Moroccan, on 13 named Arabic voices.
Three English accents	International, British and American, on 6 more named voices. 19 voices in total.
Replies in the caller's language	It detects the language the caller is using and answers in it, including Arabic dialect escalation phrases.
Tone and greeting	10 tone styles, your own custom greeting, and thinking sounds so a pause does not read as a dropped call.
Acting on the call
Answers from your knowledge	Your website with scheduled re-crawls, uploaded PDF, DOCX and XLSX files, Notion, Google Drive, YouTube, and product catalogs from Salla, Zid, Shopify and WooCommerce.
Real order lookup	It looks up actual orders in Salla, Shopify and WooCommerce rather than reciting a status from memory.
Collects lead details	Name, phone, email and your own custom fields, gathered in the conversation instead of in a form afterwards.
Custom actions	Describe an action in plain words and it posts to any webhook, so a call can create a record in the system you already run.
Handing over to a person
Transfers mid-call	It transfers to a human phone during the call, with an automatic fallback method if that does not connect.
Or moves it to the inbox	The call arrives with an AI summary, a title, a sentiment label, a frustration score, a priority and the team it belongs to already set.
One inbox, eight channels	Phone sits with WhatsApp, Instagram, Messenger, email, web chat, TikTok Shop and SMS. Same knowledge, same inbox, same history.
What it costs
10 credits per minute	Voice is metered in message credits, so it draws on the same allowance as your chat rather than a separate phone bill.
On every plan	Including Free at $0, which carries one AI voice agent. Growth has 2, Business has 5.
What it does not do	It answers inbound calls. It does not place outbound AI calls and it does not take voicemail.

Who uses it

Who uses voice AI for business?

Someone calls and speaks the way they speak, Arabic dialect or English. The agent answers in that language, collects the details the next step needs, and sends them where your team already works.

Car service

They askIs my car ready?

It collectsPlate or job number

It sends it→ Your service desk or job system

Clinic

They askDo you have anything Thursday?

It collectsName, phone, preferred slot

It sends it→ Your booking system or the doctor's calendar

Restaurant

They askTable for six tonight?

It collectsParty size, time, name

It sends it→ Your reservation system or the host stand

Real estate

They askIs the listing still available?

It collectsWhich listing, budget, timing

It sends it→ Your CRM or the agent on duty

Hotel

They askWhat time is check-in?

It collectsBooking reference if they have one

It sends it→ Your PMS or the front desk

Salon

They askHow much for colour?

It collectsService, length, preferred stylist

It sends it→ Your appointment book or team calendar

Examples are illustrative. Where it sends the details depends on the system you connect with a custom AI action. In short, any business whose phone rings more than one person can answer.

How it works

Setting up an Arabic AI phone answering service

Six steps, all of them dashboard settings. Nothing here needs a phone system project or a developer.

Sign up

Start on the Free plan at $0. One AI voice agent is on it from the first minute, so you can hear the thing before deciding anything.

Load what it needs to know

Point it at your website and let it crawl, or upload files. Connect your Salla, Zid, Shopify or WooCommerce catalog if you sell online.

Connect a number

Bring your own carrier over SIP, which is how most Gulf numbers connect, or use a managed number.

Pick the voice

Choose from 19 named voices across seven Arabic dialects and three English accents, set a tone style, and write your greeting.

Set the handover rules

Decide when it transfers to a person, which phone it rings, and what happens if nobody picks up.

Call it yourself

Ring your own number and try to break it. Adjust, then leave it running.

Pricing

Voice is not a separate bill

It draws on the same message credits as your chat, at 10 credits per minute, so there is no phone platform to buy alongside it.

Free

One AI voice agent, 50 message credits a month, 50 pages of knowledge, one seat.

Light

$19

600 credits, 1,000 pages, live chat and the shared inbox.

Most popularGrowth

$59

3,000 credits, 2 voice agents, 2 AI actions, advanced models, 5,000 pages, 3 seats.

Business

$149

10,000 credits, 5 voice agents, 5 AI actions, 10,000 pages, 5 seats, Tickets.

Prices are monthly. See the full Mando AI pricing breakdown, including yearly rates, message packs and add-ons.

FAQ

Common questions about AI voice agents

How much does an AI voice agent cost?+

On Mando it is metered in message credits at 10 credits per minute, and one AI voice agent is included on every plan including Free at $0. Growth is $59 a month with 3,000 credits and 2 voice agents, Business is $149 with 10,000 credits and 5. There is no per-seat charge for the agent and no separate phone platform to buy.

Can an AI answering service handle Arabic and Gulf dialects?+

Yes, and wider than the Gulf. There are 13 named Arabic voices across seven dialects: Gulf, Saudi, Emirati, Levantine, Syrian, Egyptian and Moroccan. The agent detects the language the caller is speaking and replies in it. There are also 6 English voices across International, British and American accents.

What is the difference between an AI voice agent and an IVR?+

An IVR gives the caller a menu to press through. This does not. The caller says what they want, and the agent answers from your own content, in their language. When it cannot answer, it transfers to a person mid-call or moves the conversation to your inbox, so the call is not lost either way.

Can it transfer the call to a human?+

Yes, mid-call, to a human phone, with an automatic fallback method if that transfer does not connect. It can also end the call and put the conversation in your shared inbox with a summary, a priority and the right team already set, so somebody can pick it up on another channel.

Do I need a new phone number?+

No. Bring your existing number over SIP, which is how most Gulf carriers connect, or use a managed number if you would rather not touch your carrier. The agent can also take calls through the microphone on your website without any number at all.

Is an AI voice agent the same as contact center AI software?+

Not quite. Contact center AI software usually sits on top of a phone system you already run and adds routing, queues and reporting. This is the thing that answers. Point a number at it and it handles the call from hello to handover, and the calls land in the same inbox as your WhatsApp, chat and email.

Can voice AI for business take calls on my website too?+

Yes. The same agent takes web calls through the browser microphone, and it can open a voice popup based on the page someone is reading, for example while they are sitting on your pricing page. Phone and web calls run on the same knowledge as your chat, WhatsApp and email.

How long does it take to set up?+

Minutes, not a project. Point it at your website to build its knowledge, connect a number, pick a voice and write the handover rules. It is all dashboard setup. You do not need a phone system or call center software first.

Can an AI voice agent make outbound calls?+

This one does not. It answers inbound calls, and it does not take voicemail, so do not plan a calling campaign around it. If a transfer does not connect it falls back automatically rather than dropping the caller, and the conversation can move to your inbox for a reply on another channel.

Plan prices and limits on this page reflect the Mando AI lineup as of August 2026. The voice roster, seven Arabic dialects and three English accents across 19 named voices, reflects the voices available in the product at that date. Examples are illustrative and do not represent results for any named customer. Last updated August 2026.

30+

AI models, switch per agent in one click

Languages supported, Arabic and English first

24/7

Coverage, no shift scheduling

<5m

Setup per integration

Book a demo

Hear it answer in your dialect

Start on the Free plan, point it at your website, and call your own number. It takes minutes and costs nothing.

Malaz Madani

Founder, Mando AI